2017 Educational Sessions

Cyber Risks: Trends & Exposures

Session Code:  1475    Session Level:  Intermediate

Curriculum: Technology

Tuesday 8:00 - 9:30 -- Room 204
Wednesday 1:30 - 3:00 -- Room 306

Thomas B. Caswell, JD,  Partner
Zelle LLP, Minneapolis, MN

David Llorens, Director
RSM, Houston, TX

  • Identify the trends in hacking activity
  • Describe the evolving cyber exposures faced by different industries
  • Explore the advances in ethical hacking, penetration testing and other methods of protection

Drones & Their Use in Claims

Session Code:  1425    Session Level:  Intermediate

Curriculum: Technology

Monday 3:30 - 4:30 -- Room 312
Tuesday 1:30 - 2:30 -- Room 312

Gary Sullivan, CPCU, AIC, AIM,  VP Property & Subro. Claims
Erie Insurance Group, Erie, PA

  • Review the emerging regulatory environment for drone operations
  • Explore potential use cases for drone flights in claims
  • Describe hardware and software options available to support drone operations
  • Evaluate other issues, such as privacy concerns, that may impact successful drone operations

Mobile Apps for Adjusters

Session Code:  1465    Session Level:  Intermediate

Curriculum: Technology

Monday 3:30 - 5:00 -- Room 304
Wednesday 8:30 - 10:00 -- Room 306

Kevin Huff, AIC,  AVP-Director of Property
Crawford & Company, Atlanta, GA

Dean McCall, AIC, SCLA,  Director-Training/Development
American National P&C Group, Springfield, MO

  • Explore available apps that can assist claims adjusters
  • Highlight how apps can improve performance and efficiency for adjusters
  • Review the way apps are shifting and impacting the claim handling industry
  • Describe the advances and future impact of apps for adjusters
    ** Highlight challenges and obstacles involved with usage of apps

Wearable Technology: New Tool in Claims Defense

Session Code:  1485    Session Level:  Intermediate

Curriculum: Technology

Monday 10:30 - 11:30 -- Room 313
Tuesday 1:30 - 2:30 -- Room 207

Stephanie Behnke, Divisional Manager-Claims
Mercury Insurance Group, Brea, CA

Brendan J. Gaughan, JD,  Founding Partner
CMBG3 Law LLC, Boston, MA

  • Explore new and innovative ways to investigate claims through use of wearable gadgets
  • Identify different types of wearable technology and the personal information they provide
  • Obtain, preserve, and interpret information collected by wearable technology
  • Evaluate quality of life and emotional distress claims by using wearable device data
    ** Review current trends involving the admissibility and discoverability of information gathered through wearable devices