Close

2017 Educational Sessions

Catastrophe Response Strategies

Session Code:  0425    Session Level:  Intermediate

Curriculum: Catastrophe

Monday 1:30 - 2:30 -- Room 302
Tuesday 3:30 - 4:30 -- Room 302

Scott LeBlanc, CRT Manager
Farmers Insurance Company, Olathe, KS

Mike T. Williams, Logistics Claims Manager
Farmers Insurance Company, Olathe, KS

  • Evaluate your readiness for a major hurricane, flood, or nor'easter
  • Develop a disaster response plan
  • Anticipate additional losses or exposures following a major catastrophe
  • Consider how advances in technology, weather reporting and preparedness will impact your plan

Earthquake Claims Handling Accreditation

Session Code:  445    Session Level:  Advanced

Curriculum: Catastrophe

Tuesday 3:30 - 5:00 -- Room 306

Dan Dyce, CPCU, RPA,  Consultant
Dan Dyce Consulting, Sacramento, CA

  • Review the California Fair Claims Settlement Practices Regulations
  • Establish an accurate estimate of covered earthquake damage
  • Describe the appropriate level of detail and documentation needed for an earthquake damage estimate
  • Review the California Earthquake Claims Mediation Program
    This session is a companion session to "Earthquake Damage Assessment & Repair: Residential" or “Earthquake Damage Assessment & Repair: Commercial.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending this session plus either the residential or commercial session mentioned above.

Earthquake Damage Assessment & Repair: Commercial

Session Code:  0467    Session Level:  Advanced

Curriculum: Catastrophe

Tuesday 10:30 - 12:00 -- Room 306

Morgan Griffith, Managing Engineer
Exponent, Menlo Park, CA

  • Review current guidelines available for the evaluation and repair of earthquake damage in common commercial construction types
  • Summarize the tools and techniques used to distinguish between cosmetic and structural damage as well as between old and new damage
  • Describe effective repair methods for various types of non-structural earthquake damage
  • Identify common structural engineering issues and provide guidance on effective communication with engineers
    Recommended for adjusters who have previously taken "Earthquake Damage Assessment & Repair: Residential" session.
    This session is a companion session to "Earthquake Claims Handling". Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending "Earthquake Claims Handling" plus either the residential or commercial session.

Earthquake Damage Assessment & Repair: Residential

Session Code:  0465    Session Level:  Intermediate

Curriculum: Catastrophe

Tuesday 1:30 - 3:00 -- Room 306

Morgan Griffith, Managing Engineer
Exponent, Menlo Park, CA

  • Review current guidelines available for the evaluation and repair of earthquake damage in woodframe construction
  • Summarize the tools and techniques used to distinguish between cosmetic and structural damage as well as between old and new damage
  • Describe effective repair methods for various types of common earthquake damage
  • Identify circumstances requiring engineering assistance and provide guidance on effective communication with engineers
    This session is a companion session to "Earthquake Claims Handling". Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending "Earthquake Claims Handling" plus either the residential or commercial session.

NFIP Flood Insurance Certification: Part I

Session Code:  100    Session Level:  Intermediate

Curriculum: Catastrophe

Wednesday 8:30 - 12:00 -- Room 104

James A. Sadler, CPCU, AIC,  Special Asst. to the Director
FEMA, Arlington, VA

Donald Waters, Insurance Examiner
FEMA, Arlington, VA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms, to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders

NFIP Flood Insurance Certification: Part II

Session Code:  101    Session Level:  Intermediate

Curriculum: Catastrophe

Wednesday 1:30 - 5:00 -- Room 104

James A. Sadler, CPCU, AIC,  Special Asst. to the Director
FEMA, Arlington, VA

Donald Waters, Insurance Examiner
FEMA, Arlington, VA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms, to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders