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Leveraging Digital Info in the Claims Process

Curriculum: Technology

State Approved CE Credits:FL TX

Monday 1:30 - 3:00
Tuesday 3:30 - 5:00

Karl Epps, Partner
Epps-Tech Consulting, Scottsdale, AZ

David C. Potts, Associate
Jones, Skelton & Hochuli, PLC, Phoenix, AZ

Christopher Riggs, AVP-Managing Director
Crawford & Company, Maitland, FL

  • Identify five information sources that could contain digital data relevant to your claim
  • Describe how "foot printing" can be used to identify potentially useful digital information
  • List three ways digital information could be used in claims scenarios
  • Explain why proper digital data preservation is necessary and provide examples of proper preservation techniques

2019 Exhibit Booths and Sponsorships are now available.
2019 Claims Conference information will be listed in the fall.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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