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Bio-Hazard Losses & Recovery

Curriculum: Adjusting Property

State Approved CE Credits: FL NH TX

Monday 10:30 - 12:00
Tuesday 3:30 - 5:00

Peter P. Duncanson, Director-System Development
ServiceMaster Clean, Memphis, TN

Brian Klupper, Policies & Procedures Manager
American Family Insurance, Madison, WI

  • Describe the process of a bio-hazard loss and the impacts on family and cleaning technicians
  • Explore the potential pitfalls in clean up that result in higher cost
  • Define the safety and health precautions required by OSHA and state regulations

2019 Exhibit Booths and Sponsorships are now available.
2019 Claims Conference information will be listed in the fall.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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