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Adjusting Property Alternate Dispute Resolution Casualty Campus Catastrophe Commercial Time Element Losses General Interest Large Property Losses Management PLRB Property Coverage Special Investigations/Fraud Subrogation Technology Underwriting and Claims

Business Income Loss: Avoiding Pitfalls

Tuesday 1:30 - 3:00
Wednesday 1:30 - 3:00

Rabindranath Rajkumar, Energy Claims Specialist, Zurich Financial Services NA
George Stone, Vice President/EGA, McLarens
Katharyn Thompson, CPA, CFF, Managing Director, Baker Tilly

  • Effectively start the communication process, obtain the necessary information, and stay on track with Business Income losses
  • Set expectations with the insured, independent adjuster, and insurance adjuster and identify key delivery dates and milestones that will be important for keeping the adjustment on track
  • Explore strategies to meet emerging surprises and make modifications as new information is discovered
  • Identify ways to highlight and explain key concepts and differences that can help bridge the gap in understanding between parties
  • Review case studies to examine potential challenges in business income losses that often arise and consider alternative approaches to achieve a resolution
  • Extra Expense: Time Element Claims

    Monday 1:30 - 2:30
    Wednesday 10:30 - 11:30

    Andrew T. Clark, Vice President, Meaden & Moore
    Shawn D. Woodie, CIC, AIC, AIS, Claims Examiner, Erie Insurance Group

  • Review the Extra Expense concepts based on the customary insuring agreements
  • Examine the potential challenges of Extra Expenses and loss mitigation verification
  • Review examples of the application of expense to reduce, pure extra expenses, increased cost of working, and expediting expenses
  • Explore examples of extra expenses and the interplay with the business income loss
  • Manufacturing BI Claims: With or Without Extra Expense

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    Brian O'Connor, Sr. Executive General Adjuster, Engle Martin & Associates
    Glenn Ricciardelli, CPA, Partner, MDD Forensic Accountants
    Paul T. Sullivan, JD, Attorney at Law, Zelle LLP

  • Describe issues encountered when adjusting Business Income losses involving manufacturing concerns, including the numerous opportunities for mitigating the loss
  • Review fundamental ISO policy elements of Business Income with and without Extra Expense, including period of restoration, due diligence & dispatch, obligation to mitigate, etc.
  • Evaluate accounting procedures in measuring Extra Expense and Expense to Reduce losses, including variable vs. fixed, continuing and non-continuing costs with manufacturing concerns
  • Review recent legal decisions from state and federal courts applicable to the terms and conditions of time element insurance policies
  • Shutdown of Business Operations from Cyber Events

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    Dennis D. Fitzpatrick, JD, President, Clausen Miller P.C.
    Gerhard F. Pagels, AVP-Comm'l Property Claims, American International Group
    Matt Scott, Practice Leader, Envista Forensics
    D. Craig Streiff, CPA, ABV, CFF, CTIP, Forensic Accountant, HSNO The Forensics Firm

  • Describe the types of cyber losses that adjusters are most likely to encounter
  • Explain the causes of the interruption and the resulting financial impact
  • Review the coverage issues resulting from a cyber event
  • Outline some recent cyber events and the actual impacts from real-world examples
  • Detail a step-by-step guide on how to handle this type of loss, including necessary resources

    Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.

    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.

    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.



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