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Appraisal Clauses: A State-by-State Analysis

Monday 3:30 - 5:00
Wednesday 8:30 - 10:00

Andrew Deckert, JD, Associate General Counsel, American Strategic Insurance
Thomas A. Keller, JD, Partner, Butler Weihmuller Katz Craig

  • Describe the appraisal provision and its general application
  • Identify the potential pitfalls and "setups" that may be used by public adjusters during the appraisal process
  • Compare how different jurisdictions interpret and apply the appraisal clause
  • Use the appraisal process to resolve claims prior to litigation
  • Appraisal Strategies: Should I or Shouldn't I

    Tuesday 1:30 - 3:00
    Wednesday 1:30 - 3:00

    Sherri King, Property Executive Gen. Adj., State Auto Insurance Companies
    William O. Krekstein, JD, Partner, Timoney Knox, LLP

  • Evaluate alternatives for handling an appraisal demand where the coverage investigation is not yet completed or during litigation
  • Implement a strategy that incorporates recent changes in the law regarding appraisal and utilize the policy’s appraisal provision correctly
  • Resolve disputes over potential bias of appraisers and failures to agree on umpires
  • Avoid bad-faith setups by implementing strategies for dealing with premature and improper appraisal demands by policyholders and their representative
  • Mediation: Planning for Success

    Monday 1:30 - 3:00
    Tuesday 3:30 - 5:00

    Phyllis Meier, Technical Claim Consultant, Amerisure Companies
    Jim Nulman, Cert. Civil/Appellate Mediator, Nulman Mediation Services

  • Describe pre-mediation preparation to effect positive outcomes
  • Develop strategies to maximize the chances for success at mediation
  • Plan mediation presentations for maximum impact
  • Create strategies to close final gaps
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    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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