Share This Follow @PLRBConf
A B C D E F H I L M N P Q R S T U W

Underwriting, Claims & Agents Partnership


Curriculum: Underwriting

State Approved CE Credits:FL

Monday 10:30 - 12:00
Tuesday 3:30 - 5:00

Susan Dillon, CIC, Comm'l Lines Underwriting Mgr., EMC Insurance Companies
Greg Patterson, Sr. Claims Mgr.-Prop. & IM, Great American P&C Group

  • Describe the unique perspectives, skills, and motivations of underwriters and claim professionals
  • Examine various interaction points of underwriting with claims
  • Identify ways that underwriters and claims professionals can assist one another
  • Identify ways that underwriters can help bridge the gap between agents, insureds, and internal partners as to products and loss control
  • Unfair Claims Practices Act: This is Jeopardy


    Curriculum: Adjusting Property

    State Approved CE Credits:FL NH OK TX

    Monday 1:30 - 3:00
    Tuesday 3:30 - 5:00

    Douglas Osborne, CFE CIFI, SIU Manager, Kemper Corporation
    Jennie Philip, JD, Attorney, Marshall Dennehey Warner et al

  • Identify quality general claims handling requirements based on the Model Unfair Claims Practices Act
  • Describe requirements for effective communications between the carrier and the insured under the Model Unfair Claims Practices Act
  • Practice good faith claims handling techniques and avoid problematic behaviors under the Model Unfair Claims Practices Act
  • Apply particular policy provisions and exclusions appropriately that are sometimes misinterpreted and misused in practice
  • Uninsured Motorist Claims: Complex Issues


    Curriculum: Casualty Campus

    State Approved CE Credits:FL OK TX

    Tuesday 8:00 - 9:30
    Wednesday 1:30 - 3:00

    David B. Krouk, JD, Partner, Butler Weihmuller Katz Craig

  • Recognize complex issues in uninsured and underinsured motorist claims handling
  • Explore approaches to resolving the complex issues
  • Assess when litigation will be necessary to resolve the difficult claims
  • Analyze situations that lead to bad faith exposure and develop approaches to avoid them
  • Use of Social Media to Investigate Claims


    Curriculum: Technology

    State Approved CE Credits:FL TX

    Tuesday 10:30 - 12:00
    Monday 10:30 - 12:00

    Roy A. Mura, JD, Managing Partner, Mura & Storm, PLLC

  • Describe how to gather and record social media evidence with first- and third-party claims
  • Evaluate admissibility and authentication of evidence and the power of a preservation letter
  • Review the risks and regulations in collecting evidence and how to manage the risk
  • List social media resources and third-party profile services
  • Identify general principles for guiding social media investigations
  •  


    2019 Exhibit Booths and Sponsorships are now available.
    2019 Claims Conference information will be listed in the fall.

    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

    Platinum

    Gold

    Join our mailing list

    This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Cookie Policy.