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Nanomaterials: Emerging Issues


Curriculum: Underwriting

Tuesday 8:00 - 9:00
Wednesday 10:30 - 11:30

Charlie Kingdollar, Sr. Emerging Issues Analyst, Gen Re
Laura Oxley, JD, Claims Attorney, Gen Re

  • Explore the growing breadth of products that may expose workers and consumers to nanomaterials
  • Identify the likely sources of latent illness claims arising out of nanomaterial exposure
  • Describe how insurance markets are responding to nanotech
  • Consider whether traditional insurance products will cover nanotech losses
  • Analyze current efforts by insurers to exclude coverage for nanotech claims
  • Negotiating Strategies in Bodily Injury Claims


    Curriculum: Casualty Campus

    Monday 3:30 - 5:00
    Tuesday 8:00 - 9:30

    Richard Nouza, JD, Home Office Claims Manager, Central Insurance Companies
    Christine A. Sullivan, CPCU AIM, President, CAS Consulting, LLC

  • Identify the key components of an effective negotiation strategy
  • Build an effective negotiation strategy based on the merits of the case
  • Describe what tactics to employ to effectively negotiate a bodily injury claim
  • Apply the strategy and tactics to successfully negotiate the claim from the defense and plaintiff's point of view
  • NFIP Flood Insurance Certification: Part I


    Curriculum: Catastrophe

    Tuesday 8:00 - 12:00
    Tuesday 1:30 - 5:00

    James A. Sadler, CPCU AIC, Special Asst. to the Director, FEMA
    Donald Waters, Insurance Examiner, FEMA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms, to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders
    Attendees must attend both “NFIP Flood Insurance Certification: Parts I and II” to earn their National Flood Insurance Program Certification.
  • NFIP Flood Insurance Certification: Part II


    Curriculum: Catastrophe

    James A. Sadler, CPCU AIC, Special Asst. to the Director, FEMA
    Donald Waters, Insurance Examiner, FEMA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms, to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders
    Attendees must attend both “NFIP Flood Insurance Certification: Parts I and II” to earn their National Flood Insurance Program Certification.
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    Adapting to a World of Change

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    Network with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

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    Mix-and-match your course selections from fourteen educational tracks with 100 sessions taught by industry leaders to prepare you for our changing world.

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    Prepare for any challenge that comes your way by connecting with over 300 of the industry's leading service provider organizations at the Insurance Services Expo.



    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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