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A B C D E F G H I L M N P Q R S T U W

Large Commercial Hail Claims: Emerging Trends & Issues


Curriculum: Large Property Losses

Tuesday 8:00 - 9:30
Wednesday 10:30 - 12:00

Jason Keen, AIC, National General Adjuster, VeriClaim, Inc.
Chad Zielinski, PE, AVP, Roofing Division, J.S. Held, LLC

  • Identify the physical loss or damage versus other excluded causes of loss
  • Determine date of loss, scope of damage, cost to repair, and amount actually incurred
  • Work with roofing contractors, public adjusters, professional appraisers, and other policyholder advocates
  • Describe proper application of policy conditions and common endorsements (insured’s burdens, late notice, common endorsements)
  • Large Loss Commercial: Hurricane Meets Hotel


    Curriculum: Large Property Losses

    Tuesday 10:30 - 12:00
    Wednesday 1:30 - 3:00

    David Alvarez, AIC, Executive General Adjuster, Engle Martin & Associates
    Constantine G. Cois, Director, DBI Construction Consultants
    Jeff Williams, CPA, Partner, Matson Driscoll & Damico, LLP

  • Identify exposures and select your team for the challenge
  • Compare various methods for managing scope and cost
  • Select the most appropriate scope and costs management techniques for your loss
  • Describe what’s included in General Conditions, Overhead & Profit and what’s typical for large losses
  • Large Loss Management: Developing the Adjusting Team


    Curriculum: Large Property Losses

    Monday 3:30 - 5:00
    Tuesday 3:30 - 5:00

    Steven Christensen, AIC, Executive General Adjuster, Crawford Global Tech. Services
    Christopher Mancini, PCLS, Complex Claims Director, American International Group

    Law & Ethics for Florida Adjusters: Part I


    Curriculum: General Interest

    Wednesday 8:30 - 12:00

    William S. Berk, JD, Attorney, Berk, Merchant & Sims, PLC
    Patrick E. Betar, JD, Attorney, Berk, Merchant & Sims, PLC
    Julianna Hyde, General Special Investigator, Farmers Insurance Company

  • Describe Florida's regulatory and ethical requirements for adjusters
  • Review current insurance case law and trends in Florida
  • Distinguish between practices to avoid and those to follow when adjusting Florida claims
  • Evaluate current doctrines of "concurrent causation," "efficient proximate cause," "reasonable expectations," and "appraisal" in Florida
  • Trace developments with assignment of benefits and working with public adjusters in Florida
  • Law & Ethics for Florida Adjusters: Part II


    Curriculum: General Interest

    Wednesday 1:30 - 5:00

    William S. Berk, JD, Attorney, Berk, Merchant & Sims, PLC
    Patrick E. Betar, JD, Attorney, Berk, Merchant & Sims, PLC
    Julianna Hyde, General Special Investigator, Farmers Insurance Company

  • Describe Florida's regulatory and ethical requirements for adjusters
  • Review current insurance case law and trends in Florida
  • Distinguish between practices to avoid and those to follow when adjusting Florida claims
  • Evaluate current doctrines of "concurrent causation," "efficient proximate cause," "reasonable expectations," and "appraisal" in Florida
  • Trace developments with assignment of benefits and working with Public Adjusters in Florida
  • Legalized Marijuana & its Impact on Insurance Claims


    Curriculum: General Interest

    Monday 3:30 - 4:30
    Tuesday 1:30 - 2:30

    Michael W. Johnston, JD, Member, Brown Dean Proctor & Howell

  • Identify key issues arising from the impact of marijuana legalization on property and casualty coverages
  • Evaluate whether "legal marijuana" is really legal
  • Describe issues related to marijuana as a crop vs. marijuana growing as a business
  • Review issues related to measuring intoxication from marijuana use and their impact on claims handling
  • Analyze decisions/directives from insurance regulators in states with "legal" marijuana
  • Leveraging Digital Info in the Claims Process


    Curriculum: Technology

    Monday 1:30 - 3:00
    Tuesday 3:30 - 5:00

    Karl Epps, EnCE, CEH, CCFE, Partner, Epps-Tech Consulting
    David C. Potts, JD, Associate, Jones, Skelton & Hochuli, PLC
    Christopher Riggs, PTC I, PTC II, AVP-Managing Director, Crawford & Company

  • Identify five information sources that could contain digital data relevant to your claim
  • Describe how "foot printing" can be used to identify potentially useful digital information
  • List three ways digital information could be used in claims scenarios
  • Explain why proper digital data preservation is necessary and provide examples of proper preservation techniques
  • Evaluate strategies for leveraging digital information in the claims process
  • Litigated Bodily Injury Claims


    Curriculum: Casualty Campus

    Tuesday 10:30 - 12:00
    Wednesday 10:30 - 12:00

    Thomas N. Brace, Claims/SIU Manager, Security Mutual Insurance
    Anthony J. Spiga, JD, Partner, Gladstein, Keane & Partners

  • Define the basic elements of litigation
  • Identify and target relevant issues presented during the course of litigation
  • Create effective and prudent strategies in the handling of a litigated claim
  • Litigation Management College


    Curriculum: Casualty Campus

    Tuesday 8:00 - 12:00
    Wednesday 1:30 - 5:00

    Bruce D. Celebrezze, JD, Partner, Sedgwick LLP
    Edward J. Currie, JD, Shareholder, Currie Johnson & Myers, PA

  • Create effective litigation plans and budgets
  • Evaluate policy coverage, choice of counsel, and issues raised by multiple insureds
  • Identify resources to assist with liability determinations in complex, multi-party cases
  • Analyze methods of resolving litigation
  •  


    Adapting to a World of Change

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    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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