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Hail Damage to Building Components, Cladding & HVAC


Curriculum: Adjusting Property

Tuesday 8:00 - 9:30
Wednesday 1:30 - 3:00

Robert A. Danielson, PE, Senior Engineer, Haag Engineering Co.
Matt Livingston, Vendor Programs & Education, HVAC Investigators LLC

  • Describe various hail impact patterns (large to small hail) and the effects on building exterior components (including windows), roof and wall claddings, and HVAC equipment
  • Differentiate between hail-related impacts and non-hail-related impacts to exterior building components, claddings, and HVAC equipment
  • Review the various ways hail damage can impact the reparability of common HVAC systems and equipment
  • Homeowner Conundrums: Issues & Analysis


    Curriculum: Property Coverage

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    John McLaughlin, AVP-Claims, Narragansett Bay Insurance
    Michael T. Ryan, JD, Partner, Merry, Farnen & Ryan, P.C.

  • Evaluate residency and determine who is an insured
  • Decide who has an insurable interest and can bring a claim
  • Identify who should be named on an insurance proceeds check, including mortgagee, loss payee, lien holder, etc.
  • Homeowners Liability Coverage: Current Trends


    Curriculum: Casualty Campus

    Monday 3:30 - 5:00
    Wednesday 8:30 - 10:00

  • Describe the expansion of homeowners policy liability coverage to respond to increasing exposures affecting personal liability
  • Survey evolving state and federal law with respect to courts' broadening interpretation of policy language to address coverage for exposures posed by cyber-bullying and other social media use, and liability for the conduct of minors
  • Scrutinize court decisions addressing coverage for intentional acts
  • Analyze approaches to coverage for these liability exposures
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    Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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