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Fire Claims Up In Smoke: The NFPA 921 Effect

Curriculum: Adjusting Property

State Approved CE Credits:FL TX

Monday 3:30 - 5:00
Wednesday 8:30 - 10:00

Frederick Ferrand, JD, Partner, Swift Currie
Randy Watson, IAAI-CFI, CFEI, Manager-Sr. Fire Investigator, SEA, Ltd.

  • Describe the importance of NFPA 921 in handling fire claims
  • Identify the steps of the scientific method
  • Describe how to vet fire investigations and fire investigators for compliance with NFPA 921
  • Food Liability Exposures & Insurance Coverage

    Curriculum: Casualty Campus

    State Approved CE Credits:FL OK TX

    Monday 3:30 - 5:00
    Wednesday 10:30 - 12:00

    Rene McGillicuddy, Commercial Risk Strategist, American International Group
    Jonathan Toren, JD, Member, Cozen O'Connor

  • Illustrate various claims that may be made against food service providers including negligence and product liability
  • Identify the types of food service providers against whom claims could be made
  • Describe liability insurance coverage for those claims, including CGL policies and other stand-alone coverages applicable to food liability
  • Evaluate appropriate, responsive crisis management methods and practices
  • Foundation Engineering Design & Coverage Issues

    Curriculum: Adjusting Property

    State Approved CE Credits:FL OK TX

    Monday 3:30 - 5:00
    Wednesday 1:30 - 3:00

    Gerald P. Dwyer, JD, Partner, Robinson & Cole, LLP
    James Panko, PE, Sr. Structural Engineer, Crane Engineering

  • Describe the basic functions of a foundation, the effects lateral earth loads and hydrostatic pressures have on a foundation, and the proper construction sequencing
  • Evaluate crack patterns and geometry, and possible contributing causes of the cracking to identify various types of foundation failures
  • Identify the characteristics and symptoms of a concrete foundation failure caused by the presence of pyrrhotite in the concrete material and evaluate its effect on the rest of the structure
  • Analyze recurring coverage issues with foundation losses, including collapse, under standard commercial property and homeowners policy language
  • Fresh Perspectives on Talent & Culture

    Curriculum: Management

    State Approved CE Credits:

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    Melissa Christ, SPHR, EVP/Chief People Officer, Cor Partners
    Stephanie Watson, AVP-Human Resources, Nationwide Group

  • Assess coaching and feedback methods for improved performance
  • Leverage HR data to make better decisions
  • Evaluate leader development frameworks
  • Examine workplace diversity and inclusion issues

    2019 Exhibit Booths and Sponsorships are now available.
    2019 Claims Conference information will be listed in the fall.

    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.

    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.

    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.



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