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Earthquake Claims Handling Accreditation


Curriculum: Catastrophe

Dan Dyce, CPCU, RPA, Consultant, Dan Dyce Consulting

  • Establish an accurate dollar estimate of covered earthquake damage
  • Describe the appropriate level of detail and documentation needed for an earthquake damage estimate
  • Review the California Earthquake Claims Mediation Program and California Fair Claims Handling requirements
  • Review state and federal programs designed to assist earthquake victims
    This session is a companion session to "Earthquake Damage Assessment & Repair.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending these two sessions.
  • Earthquake Damage Assessment & Repair


    Curriculum: Catastrophe

    John Osteraas, Ph.D., PE, Group VP & Principal Engineer, Exponent

  • Identify earthquake-related damage and differentiate it from pre-existing conditions
  • Utilize public domain guidelines that help you assess earthquake damage and appropriately scope necessary repairs
  • Determine when to get a technical expert like an engineer involved and what a complete engineer’s report should include
  • This session is a companion session to "Earthquake Claims Handling Accreditation.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending these two sessions.
  • Electronic Data Coverage Issues


    Curriculum: Property Coverage

    Chad Dannewitz, Assist. Prop. Superintendent, EMC Insurance Companies
    Sean O'Brien, JD, Shareholder, Bradshaw Fowler Proctor et al

  • Identify common electronic data and e-commerce exposures
  • Describe the coverage provisions, exclusions, and endorsements that may apply to electronic data losses
  • Examine how courts have applied the direct physical loss requirement in the context of electronic data claims
  • Determine how to value loss of electronic data
  • Employee Theft/Employee Dishonesty


    Curriculum: Adjusting Property

    Katie Duckett, Property Adjuster II, Liberty Mutual Insurance
    D.M. Studler, MAcc, CPA, CFF , Founding & Managing Member, SDC CPAs, LLC
    Regina Tobias, CFE, Senior Property Adjuster I, Liberty Mutual Insurance

  • Identify specific concerns and procedures when adjusting a commercial fidelity claim
  • Outline claim investigation procedures, including properly obtaining a proof of loss and utilizing a timeline of events
  • Evaluate issues, including the expanded definition of employee, inventory shortages, limits of liability and indirect loss
  • Review strategies for release & assignment, subrogation, and underwriting concerns
  • Environmental Loss Coverage


    Curriculum: Casualty Campus

    Ginny L. Peterson, JD, Partner, Kightlinger & Gray, LLP

  • Describe common environmental liability loss hazards that arise from the release of chemicals, mold, asbestos, lead and biological agents
  • Review provisions of commercial general liability and environmental impairment liability policies which may be triggered by such environmental liability loss hazards
  • Examine trigger of coverage and loss allocation for environmental liability loss hazards
  • Determine the alternative methods for identification of the policies triggered and the effect of continuing or/ and progressive damages on coverage
  • Assess available subrogation and contribution when multiple insurance policies are triggered for the same loss and/or continuing damage
  • Ethical Decision-Making: Choosing the Right Path


    Curriculum: General Interest

    Larry Mason, JD, Partner, Goldberg Segalla
    Crystal Uebelher, CPCU, Claims Attorney, SECURA Insurance Companies

  • Identify common ethical challenges in claims handling
  • Analyze potential risks of unethical claims handling practices
  • Discuss approaches to resolving ethical dilemmas
  • Explore the benefits of ethical claims handling
  • Evaluating Extensive Property Losses with Multiple Causes


    Curriculum: Large Property Losses

    Kenneth R. Gilvary, PE, Sr. Vice President Large Loss, IAS Claim Services
    Michael Kopsa, Comm'l Claims Manager, American Strategic Insurance

  • Identify the key issues to consider when handling a widespread loss with multiple perils
  • Effectively utilize experts, legal counsel, and other resources to evaluate risk and resolve complicated claim disputes
  • Organize and control large property loss claims involving multiple perils by implementing various key strategies
  • Extra Expense: Time Element Claims


    Curriculum: Commercial Time Element Losses

    Andrew T. Clark, Vice President, Meaden & Moore

  • Review the Extra Expense concepts based on the customary insuring agreements
  • Examine the potential challenges of Extra Expenses and loss mitigation verification
  • Review examples of the application of expense to reduce, pure extra expenses, increased cost of working, and expediting expenses
  • Explore examples of extra expenses and the interplay with the business income loss
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    2019 Exhibit Booths and Sponsorships are now available.
    2019 Claims Conference information will be listed in the fall.

    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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