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Bad Faith Damages in Third-Party Claims

Curriculum: Casualty Campus

Tuesday 10:30 - 12:00
Wednesday 10:30 - 12:00

Asim K. Desai, JD, Partner, Gordon & Rees, LLP
Kevin Willging, JD, Executive Counsel, Travelers Companies

  • Spot warning signs of bad-faith exposure in third-party contexts
  • Review emerging bad-faith issues and trends in the third-party claims
  • Identify warning signs of bad faith "set-ups" by third-party claimants and develop responsive action plans
  • Biomechanics of Injury Causation: How People Get Hurt

    Curriculum: Casualty Campus

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    Richard V. Baratta, Ph.D., SVP-Biomechanical Division, Rimkus Consulting Group, Inc.

  • Identify the mechanical properties of the different types of tissues
  • Review anatomy in the context of accidental injuries
  • Compare different accident/incident scenarios that can cause specific injuries
  • Evaluate consistency between accident scenarios and injuries claimed
  • Bodily Injury & Wrongful Death Claims: Effective Adjusting

    Curriculum: Casualty Campus

    Tuesday 8:00 - 9:30
    Wednesday 1:30 - 3:00

    Joe Epps, CPA, CFE, Sr. Consultant, HSNO The Forensics Firm
    Meryl Fein, Claims Service Consultant, Allianz Global Corp. & Spec.
    Josh M. Snell, JD, Partner, Jones, Skelton & Hochuli, PLC

  • Describe claim investigation options for pre- and post-litigation bodily injury and wrongful death claims
  • Review both standard and specialized information to obtain, depending on the bodily injury or wrongful death facts alleged that must be gathered to complete your evaluation
  • Identify at least three potential situations which greatly complicate the determination of economic damages
  • Compare the timing in various claims settlement procedures, including pre-litigation negotiation, mediation and litigation through trial and posture the claim for resolution
  • Building Code Questions with Commercial Loss Adjustments

    Curriculum: Adjusting Property

    Monday 1:30 - 3:00
    Wednesday 1:30 - 3:00

    Randy M. Grundy, RPA, President & EGA, RGA Claims Management, Inc.
    Steven M. Gunn, PE, Engineer, Keeler-Webb Associates
    Michael Popich, Mgr.-Bureau-Construction Svcs., City of Indianapolis

  • Review the coverage and limitations provided under Ordinance & Law provision in commercial policies
  • Describe how various types of Codes particularly impact commercial structures and losses
  • Evaluate a variety of claims scenarios and work through various building code issues and challenges
  • Work with local building code officials and effectively resolve differences and appeals in a timely manner
  • Building Codes: New Developments, Variances, Etc.

    Curriculum: Adjusting Property

    Monday 3:30 - 5:00
    Wednesday 10:30 - 12:00

    Craig Burgess, State Building Commissioner, IN Dept. of Homeland Security
    Wes Jordan, Engineer, Rimkus Consulting Group, Inc.
    Ed Rensink, Principal, RTM Consultants, Inc.

  • Identify various residential building code issues that arise from loss adjustments
  • Describe recent commercial/residential building code developments and upcoming code issues
  • Explore the pursuit of building code variances, and its relevance to loss adjustments
  • Business Income Loss: Avoiding Pitfalls

    Curriculum: Commercial Time Element Losses

    Tuesday 1:30 - 3:00
    Wednesday 1:30 - 3:00

    Rabindranath Rajkumar, Energy Claims Specialist, Zurich Financial Services NA
    George Stone, Vice President/EGA, McLarens
    Katharyn Thompson, CPA, CFF, Managing Director, Baker Tilly

  • Effectively start the communication process, obtain the necessary information, and stay on track with Business Income losses
  • Set expectations with the insured, independent adjuster, and insurance adjuster and identify key delivery dates and milestones that will be important for keeping the adjustment on track
  • Explore strategies to meet emerging surprises and make modifications as new information is discovered
  • Identify ways to highlight and explain key concepts and differences that can help bridge the gap in understanding between parties
  • Review case studies to examine potential challenges in business income losses that often arise and consider alternative approaches to achieve a resolution
  • Business Risks Exclusions in a GL Policy

    Curriculum: Underwriting and Claims

    Monday 10:30 - 12:00
    Tuesday 1:30 - 3:00

    Casey R. Stafford, JD, Partner, Kightlinger & Gray, LLP

  • Describe the components of the business risk exclusions and how each interplay with the requirements of the insuring agreement in a general liability policy
  • Identify fact patterns giving rise to application of the damage to your property exclusion, the damage to your product exclusion, the damage to your work exclusion, the impaired property exclusion and recall exclusion in a general liability policy
  • Explain majority and minority views with regard to court application of business risk exclusions in a general liability insurance policy

    Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.

    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.

    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.



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