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A B C D E F G H I L M N P Q R S T U W

Bad Faith Damages in Third-Party Claims


Curriculum: Casualty Campus

Tuesday 1:30 - 3:00
Wednesday 3:30 - 5:00

Asim K. Desai, JD, Partner, Gordon & Rees LLP
Kevin Willging, Executive Counsel, Travelers Companies

  • Spot warning signs of bad-faith exposure in third-party contexts
  • Review emerging bad-faith issues and trends in the third-party claims
  • Identify warning signs of bad faith "set ups" by third-party claimants and develop responsive action plans
  • Bio-Hazard Losses & Recovery


    Curriculum: Adjusting Property

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    Peter P. Duncanson, Director-System Development, ServiceMaster Clean
    Brian Klupper, Policies & Procedures Manager, American Family Insurance

  • Describe the process of a bio-hazard loss and the impacts on family and cleaning technicians
  • Explore the potential pitfalls in clean up that result in higher cost
  • Define the safety and health precautions required by OSHA and state regulations
  • Biomechanics of Injury Causation: How People Get Hurt


    Curriculum: Casualty Campus

    Monday 3:30 - 5:00
    Wednesday 8:30 - 10:00

    Richard V. Baratta, PE, VP-Biomechanical Division, Rimkus Consulting Group, Inc.

  • Identify the mechanical properties of the different types of tissues
  • Review anatomy in the context of accidental injuries
  • Compare different accident/incident scenarios that can cause specific injuries
  • Evaluate consistency between accident scenarios and injuries claimed
  • Building Code Coverage in the 21st Century


    Curriculum: Property Coverage

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    William A. Schneider, JD, Partner, Morrison Mahoney LLP
    Renee W. Shaw, AIC AIM, Litigation Claim Manager, American National P&C Group

  • Review of ordinance or law provisions in commercial and personal lines policies
  • Describe issues giving rise to ordinance or law coverage disputes
  • Analyze modern judicial trends and resolution of litigated code coverage disputes
  • Identify strategies to effectively resolve ordinance or law coverage disputes
  • Building Valuation Challenges


    Curriculum: Adjusting Property

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    Jonathon C. Held, President, J.S. Held, LLC
    Heidi Hudson Raschke, JD, Shareholder, Carlton Fields
    Trevor Self, Head of Property Claims, Beazley Group

  • Review the basic valuation concepts of Replacement Cost, Actual Cash Value, and Like Kind and Quality
  • Evaluate various components of depreciation
  • Describe various issues associated with Broad Evidence topics
  • Compare state-by-state differences in Actual Cash Value--what's allowed and what's not
  • Business Income Claims: Resolving Problems


    Curriculum: Commercial Time Element Losses

    Monday 3:30 - 5:00
    Tuesday 3:30 - 5:00

    Robert C. Burrell, JD CPCU, Attorney, Borgelt Powell Peterson et al
    Curtis J. Reynolds, CPA, Partner, Insight Forensic Accountants
    Scott Wittliff, AIC, SCLA, Property Specialist, ACUITY A Mutual Insurance Co.

  • Define steps an insurer should take in the initial claim handling process, including contact with insured, coverage evaluation, reservation of rights, requesting documents
  • Identify specific business income/extra expense–related documents to be requested from the insured at each step of the claim process
  • Evaluate proper claim handling for several challenging claim scenarios
  • Outline the role of each of the participants in the business income/extra expense claim handling process--adjuster, accountant, attorney, etc.
  • Business Risks Exclusions in a GL Policy


    Curriculum: Underwriting

    Tuesday 10:30 - 12:00
    Wednesday 1:30 - 3:00

    Ginny L. Peterson, JD, Partner, Kightlinger & Gray, LLP

  • Describe the components of the business risk exclusions and how each interplay with the requirements of the insuring agreement in a general liability policy
  • Identify fact patterns giving rise to application of the damage to your property exclusion, the damage to your product exclusion, the damage to your work exclusion, the impaired property exclusion and recall exclusion in a general liability policy
  • Explain majority and minority views with regard to court application of business risk exclusions in a general liability insurance policy
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    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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