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A B C D E F G H J K L M N O P Q R S T U W Y Z

Sean O'Brien

Electronic Data Coverage Issues

State Approved CE Credits:FL TX

Monday 10:30 - 12:00
Tuesday 3:30 - 5:00

Chad Dannewitz, Sr. Property Supervisor, EMC Insurance Companies
Sean O'Brien, JD, Shareholder, Bradshaw Fowler Proctor et al

  • Identify common electronic data and e-commerce exposures
  • Describe the coverage provisions, exclusions, and endorsements that may apply to electronic data losses
  • Examine how courts have applied the direct physical loss requirement in the context of electronic data claims
  • Determine how to value loss of electronic data
  • Brian J. O'Connor

    Time Element: When Disaster Strikes … Next Door

    State Approved CE Credits:FL OK TX

    Monday 10:30 - 12:00
    Tuesday 10:30 - 12:00

    James Chin, JD, Shareholder, Carlton Fields
    Brian J. O'Connor, Sr. Executive General Adjuster, Engle Martin & Associates
    Glenn Ricciardelli, CPA, Partner, Matson Driscoll & Damico, LLP

  • Identify common coverage issues that arise with time element claims under Off Premises Power/Civil Authority/Ingress Egress coverage
  • Explore how business income and extra expense coverage responds to time element claims under Off Premises Power/Civil Authority/Ingress Egress coverage
  • Examine the investigation and accounting challenges unique to time element claims under Off Premises Power/Civil Authority/Ingress Egress coverage
  • Evaluate potential coverage limitations under various loss scenarios, as well as pertinent case law
  • Shannon O'Malley

    Large Commercial Hail Claims: Emerging Trends & Issues

    State Approved CE Credits:FL OK TX

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    Jason Keen, AIC, National General Adjuster, VeriClaim, Inc.
    Shannon O'Malley, JD, Attorney at Law, Zelle LLP
    Chad Zielinski, PE, AVP, Roofing Division, J.S. Held, LLC

  • Identify the physical loss or damage versus other excluded causes of loss
  • Determine date of loss, scope of damage, cost to repair, and amount actually incurred
  • Work with roofing contractors, public adjusters, professional appraisers, and other policyholder advocates
  • Describe proper application of policy conditions and common endorsements (insured’s burdens, late notice, common endorsements)
  • Douglas Osborne

    Unfair Claims Practices Act: This is Jeopardy

    State Approved CE Credits:FL NH OK TX

    Monday 1:30 - 3:00
    Tuesday 3:30 - 5:00

    Douglas Osborne, CFE CIFI, SIU Manager, Kemper Corporation
    Jennie Philip, JD, Attorney, Marshall Dennehey Warner et al

  • Identify quality general claims handling requirements based on the Model Unfair Claims Practices Act
  • Describe requirements for effective communications between the carrier and the insured under the Model Unfair Claims Practices Act
  • Practice good faith claims handling techniques and avoid problematic behaviors under the Model Unfair Claims Practices Act
  • Apply particular policy provisions and exclusions appropriately that are sometimes misinterpreted and misused in practice
  • John Osteraas

    Earthquake Damage Assessment & Repair

    State Approved CE Credits:FL OK TX

    Monday 1:30 - 3:00

    John Osteraas, Phd PE, Group VP & Principal Engineer, Exponent

  • Identify earthquake-related damage and differentiate it from pre-existing conditions
  • Utilize public domain guidelines that help you assess earthquake damage and appropriately scope necessary repairs
  • Determine when to get a technical expert like an engineer involved and what a complete engineer’s report should include
  • This session is a companion session to "Earthquake Claims Handling Accreditation.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending these two sessions.
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    2019 Exhibit Booths and Sponsorships are now available.
    2019 Claims Conference information will be listed in the fall.

    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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