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A B C D E F G H J K L M N O P Q R S T U W Y Z

Patricia Farve

Multiple Claimant Cases: Minimizing Exposure

Monday 10:30 - 12:00
Tuesday 3:30 - 5:00

Patricia Farve, AIC, Team Manager, Crawford & Company
Kimberly Ramey, JD, Partner, Butler Weihmuller Katz Craig

  • Scrutinize court decisions from various jurisdictions addressing a carrier's duties and obligations when faced with multiple claimants and insufficient policy limits
  • Describe and illustrate effective strategies for investigating, evaluating and settling in good faith multiple claims with insufficient policy limits
  • Devise solutions to problems that frequently arise when attempting to resolve multiple claims with insufficient policy limits
  • Meryl Fein

    Adjusting Bodily Injury & Wrongful Death Claims

    Tuesday 3:30 - 5:00
    Wednesday 10:30 - 12:00

    Joe Epps, CPA CFE, President, Epps Forensic Consulting PLLC
    Meryl Fein, Claim Director-Excess Claims, Allianz Global Corp. & Spec.
    Josh M. Snell, JD, Partner, Jones, Skelton & Hochuli, PLC

  • Describe claim investigation options for pre- and post-litigation bodily injury and wrongful death claims
  • Identify potential members of the claims team and the collaboration needed to effectively resolve these cases
  • Outline the types of potential economic damages that the adjuster might anticipate
  • Compare the differences in various claims settlement procedures, including negotiation, mediation and litigation through trial
  • Tom Fergus

    Heavy Equipment Adjustment Challenges

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    Debra Brickner, Sr. National Claims Director, W. R. Berkley Group
    Tom Fergus, Heavy Equip. Claims Specialist, N. E. Truck & Equip. Claims

  • Review the types of typical heavy equipment often involved in claims
  • Describe valuation challenges that can accompany these specialty claims
  • Trace some recent developments in heavy equipment coverages
  • Identify the qualifications you might seek in heavy equipment adjusters and consultants
  • Frederick Ferrand

    Fire Claims Up In Smoke: The NFPA 921 Effect

    Monday 3:30 - 5:00
    Wednesday 8:30 - 10:00

    Frederick Ferrand, JD, Partner, Swift Currie
    Randy Watson, IAAI-CFI, CFEI, Manager-Sr. Fire Investigator, SEA, Ltd.

  • Describe the importance of NFPA 921 in handling fire claims
  • Identify the steps of the scientific method
  • Describe how to vet fire investigations and fire investigators for compliance with NFPA 921
  • David H. Fisk

    Critical Damages Issues: Property Subrogation Claims

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    Kerry C. Crawford, AIC, Senior Claims Specialist, Sompo International
    David H. Fisk, JD, Director, Kane Russell Coleman & Logan

  • Identify damages issues that frequently arise in property subrogation claims
  • Describe recent trends regarding what damages are recoverable in property subrogation claims
  • Distinguish the calculation of damages in a first-party claim from what is recoverable in a third-party subrogation claim
  • Effectively establish recoverable damages through sworn testimony and know when to rely on outside expertise to establish recoverable damages
  • David W. Fox

    PLRB: On-Line Coverage Research

    Tuesday 10:30 - 12:00
    Wednesday 10:30 - 12:00

    Patrick K. Biggins, JD, Counsel, PLRB
    David W. Fox, Counsel, PLRB

  • Update your coverage research skills using PLRB Search database
  • Discover new research tips and shortcuts
  • Access the latest property and liability cases, emerging issues, and other updated PLRB materials
  • This session is for staff of PLRB insurance company members only.
  • Seth M. Friedman

    Diminished Value in Auto Claims

    Monday 1:30 - 2:30
    Wednesday 10:30 - 11:30

    Seth M. Friedman, JD, Partner, Lewis Brisbois
    Sari B. Marmur, JD, LLM, General Counselor, Travelers Companies

  • Examine the pertinent auto policy provisions that serve as the basis for policyholder diminished value claims
  • Define "diminished value" and describe the three general types of diminished value
  • Identify the jurisdictions that permit a policyholder to recover diminished value and discuss the reasons why jurisdictions are split on the issue
  • Analyze methods used by courts in those jurisdictions permitting recovery to calculate the diminished value
  • Chad Fuller

    Claims Strategies When Working with Public Adjusters

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    Kim Dodd, National General Adjuster, Hartford Insurance Group
    Chad Fuller, Regional Manager, Cavalry Construction
    Todd M. Tippett, JD, Partner, Zelle LLP

  • Identify the purpose and proper role of a public adjuster
  • Review state statutes in various jurisdictions that impact a public adjuster’s duties and responsibilities
  • Describe effective strategies to communicate with public adjusters and insureds in a variety of claim scenarios
  • Evaluate strategies for resolving differences with a public adjuster
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    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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