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A B C D E F G H J K L M N O P Q R S T U W Y Z

Joe Epps

Adjusting Bodily Injury & Wrongful Death Claims

Tuesday 3:30 - 5:00
Wednesday 10:30 - 12:00

Joe Epps, CPA CFE, President, Epps Forensic Consulting PLLC
Meryl Fein, Claim Director-Excess Claims, Allianz Global Corp. & Spec.
Josh M. Snell, JD, Partner, Jones, Skelton & Hochuli, PLC

  • Describe claim investigation options for pre- and post-litigation bodily injury and wrongful death claims
  • Identify potential members of the claims team and the collaboration needed to effectively resolve these cases
  • Outline the types of potential economic damages that the adjuster might anticipate
  • Compare the differences in various claims settlement procedures, including negotiation, mediation and litigation through trial
  • Karl Epps

    Leveraging Digital Info in the Claims Process

    Monday 1:30 - 3:00
    Tuesday 3:30 - 5:00

    Karl Epps, EnCE, CEH, CCFE, Partner, Epps-Tech Consulting
    David C. Potts, JD, Associate, Jones, Skelton & Hochuli, PLC
    Christopher Riggs, PTC I, PTC II, AVP-Managing Director, Crawford & Company

  • Identify five information sources that could contain digital data relevant to your claim
  • Describe how "foot printing" can be used to identify potentially useful digital information
  • List three ways digital information could be used in claims scenarios
  • Explain why proper digital data preservation is necessary and provide examples of proper preservation techniques
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    Adapting to a World of Change

    Unlock a World of New Opportunities

    Network with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Change Your Perspective

    Mix-and-match your course selections from fourteen educational tracks with 100 sessions taught by industry leaders to prepare you for our changing world.

    Be Prepared

    Prepare for any challenge that comes your way by connecting with over 300 of the industry's leading service provider organizations at the Insurance Services Expo.



    Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

    Opportunity to network with other professionals and discuss relevant topics of the day.


    PLRB remains the "gold standard" for insurance industry conferences.

    For my first time attending I really felt like I took away many helpful points to use.


    The conference was amazing and provided top notch educational opportunities, as it always does.

    The sessions I attended were relevant to my job, engaging, and well done.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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