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A B C D E F G H J K L M N O P Q R S T U W

Robert A. Danielson

Hail Damage to Building Components, Cladding & HVAC

Tuesday 8:00 - 9:30
Wednesday 1:30 - 3:00

Robert A. Danielson, PE, Senior Engineer, Haag Engineering Co.
Matt Livingston, Vendor Programs & Education, HVAC Investigators LLC

  • Describe various hail impact patterns (large to small hail) and the effects on building exterior components (including windows), roof and wall claddings, and HVAC equipment
  • Differentiate between hail-related impacts and non-hail-related impacts to exterior building components, claddings, and HVAC equipment
  • Review the various ways hail damage can impact the reparability of common HVAC systems and equipment
  • Chad Dannewitz

    Electronic Data Coverage Issues

    Tuesday 1:30 - 3:00
    Wednesday 1:30 - 3:00

    Chad Dannewitz, Assist. Prop. Superintendent, EMC Insurance Companies
    Sean O'Brien, JD, Shareholder, Bradshaw Fowler Proctor et al

  • Identify common electronic data and e-commerce exposures
  • Describe the coverage provisions, exclusions, and endorsements that may apply to electronic data losses
  • Examine how courts have applied the direct physical loss requirement in the context of electronic data claims
  • Determine how to value loss of electronic data
  • Janet Davis

    Claims Analytics: Insights & Expertise

    Monday 3:30 - 5:00
    Wednesday 10:30 - 12:00

    Janet Davis, AVP-Analytics Integration Lead, Chubb
    Veena Gregoire, Head of Claims Analytics, NA, Allianz Global Corp. & Spec.

  • Identify strategies for claims examiners to improve outcomes with predictive analytics
  • Describe the impact of claims outcomes on the company's financial results
  • Discover how to successfully integrate analytics into the adjusting process
  • Connect the dots on how claims can work collaboratively through a cross-functional process to drive extraordinary results
  • Sean DeCrane

    Products that Fail: How & Why

    Wednesday 1:30 - 3:00
    Tuesday 1:30 - 3:00

    Sean DeCrane, Manager-Industry Relations, UL LLC

  • Identify the ways that commercial consumer products cause injury or damage
  • Identify how building and life safety products and systems must be evaluated to uphold life and building safety
  • Review how regulatory Codes and safety standards impact the development of products
  • Describe the ways product safety standards impact the insurance industry
  • Kevin DeGarmo

    Pursuing Subrogation Against Governmental Entities

    Monday 10:30 - 11:30
    Tuesday 3:30 - 4:30

    Kevin DeGarmo, CSRP, AIC, Director-Subrogation & Salvage, Allianz Global Corp. & Spec.
    Robert A. Stern, JD, Shareholder/Director, Clausen Miller P.C.

  • Identify the “real” obstacles to pursuing a subrogation claim against a governmental entity
  • Describe the laws addressing who “really is” a governmental entity and the law in these types of subrogation pursuit claims
  • Review basic elements and requirements necessary in considering subrogation pursuit against a governmental entity
  • Identify anticipated defenses, and devise strategies and arguments to avoid the defenses
  • Todd Denenberg

    Subrogation of Catastrophe & Weather-Related Claims

    Monday 3:30 - 4:30
    Wednesday 10:30 - 11:30

    Todd Denenberg, JD, Partner, Denenberg Tuffley, PLLC
    Andrea L. Newell-White, Senior Subrogation Rep., Allianz Global Corp. & Spec.

  • Review the types of claims from catastrophes or weather-driven losses that can result in successful subrogation
  • Separate "Acts of God" from "Negligence by man" claims when considering subrogation opportunities
  • Evaluate subrogation opportunities from constitutional claims, Federal Tort Claims Act, and breach of contract/negligence losses
  • Asim K. Desai

    Bad Faith Damages in Third-Party Claims

    Tuesday 10:30 - 12:00
    Wednesday 10:30 - 12:00

    Asim K. Desai, JD, Partner, Gordon & Rees, LLP
    Kevin Willging, JD, Executive Counsel, Travelers Companies

  • Spot warning signs of bad-faith exposure in third-party contexts
  • Review emerging bad-faith issues and trends in the third-party claims
  • Identify warning signs of bad faith "set-ups" by third-party claimants and develop responsive action plans
  • Patti Deuel

    Homeowners Liability Coverage: Current Trends

    Monday 3:30 - 5:00
    Wednesday 8:30 - 10:00

    Patti Deuel, JD, Partner, Leahy, Eisenberg & Fraenkel

  • Describe the expansion of homeowners policy liability coverage to respond to increasing exposures affecting personal liability
  • Survey evolving state and federal law with respect to courts' broadening interpretation of policy language to address coverage for exposures posed by cyber-bullying and other social media use, and liability for the conduct of minors
  • Scrutinize court decisions addressing coverage for intentional acts
  • Analyze approaches to coverage for these liability exposures
  • Robert J. Donahue, Jr.

    Water Mitigation, Mold & Wind-Driven Rain Issues

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    Daniel Bernazzani, Ph.D., SVP Environmental Division, YOUNG & Associates
    Robert J. Donahue, Jr., AIC, National Training Manager, Sedgwick
    Edward N. Jones, VP-Education/Oper. Excellence, CodeBlue, LLC

  • Evaluate appropriate procedures for contractors during the mitigation process
  • Describe situations when water or mold damage standards and guidelines are appropriate
  • Review the importance of coverage issues with wind-driven rain
  • Describe accurate records needed for mitigation efforts in a variety of claim scenarios
  • Katie Duckett

    Employee Theft/Employee Dishonesty

    Tuesday 10:30 - 12:00

    Katie Duckett, Property Adjuster II, Liberty Mutual Insurance
    D.M. Studler, MAcc, CPA, CFF, Founding & Managing Member, SDC CPAs, LLC
    Regina Tobias, CFE, AIC, Senior Property Adjuster I, Liberty Mutual Insurance

  • Identify specific concerns and procedures when adjusting a commercial fidelity claim
  • Outline claim investigation procedures, including properly obtaining a proof of loss and utilizing a timeline of events
  • Evaluate issues, including the expanded definition of employee, inventory shortages, limits of liability and indirect loss
  • Review strategies for release & assignment, subrogation, and underwriting concerns
  • Katie Duckett

    Interplay of Computer Fraud, Funds Transfer Fraud

    Wednesday 3:30 - 5:00

    Katie Duckett, Property Adjuster II, Liberty Mutual Insurance
    D.M. Studler, MAcc, CPA, CFF, Founding & Managing Member, SDC CPAs, LLC
    Regina Tobias, CFE, AIC, Senior Property Adjuster I, Liberty Mutual Insurance

  • Describe the types of claims that may be anticipated with cyber security losses
  • Evaluate the various coverages apply that might apply
  • Identify the various duties often required by the insured
  • Review resources to help respond to cyber security, computer fraud, and ransomware claims
  • Dan Dyce

    Earthquake Claims Handling Accreditation

    Monday 3:30 - 5:00

    Dan Dyce, CPCU, RPA, Consultant, Dan Dyce Consulting

  • Establish an accurate dollar estimate of covered earthquake damage
  • Describe the appropriate level of detail and documentation needed for an earthquake damage estimate
  • Review the California Earthquake Claims Mediation Program and California Fair Claims Handling requirements
  • Review state and federal programs designed to assist earthquake victims
    This session is a companion session to "Earthquake Damage Assessment & Repair.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending these two sessions.
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    Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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