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A B C D E F G H J K L M N O P Q R S T U W

Meredith Campbell

Historic Buildings

Meredith Campbell, National General Adjuster, York Risk Services Group, Inc.
Vincent Fratinardo, PE, SE, RRC, Structural Engineer, Madsen, Kneppers & Associates
Charles G. Quill, Senior Director, DBI Construction Consultants

  • Learning objectives will be provided later.
  • Brian Caputo

    Adjusting Manufacturing & Equipment Loss Claims

    Brian Caputo, Senior General Manager, BAMCOR, a BELFOR Company
    Micah Thoman, AIC, AIC-M, National General Adjuster, McLarens

  • Identify common types of machinery (and equipment) losses
  • Evaluate options for repair vs. replacement of machinery, including losses with obsolete, customer, or long-lead time equipment
  • Review approximate costs and time associated with various equipment repairs
  • Highlight various resources available to help adjusters formulate strategies with machinery losses
  • Rina Carmel

    Duty to Defend: When Does It End?

    Rina Carmel, JD, Senior Counsel, Anderson McPharlin & Connors

  • Describe the situations in which the insurer’s duty to defend may end
  • Analyze whether and when settlement can end the duty to defend, especially in mixed claims
  • Evaluate whether the insurer can terminate the defense by writing a letter, or whether coverage litigation is needed
  • Examine strategies for avoiding prejudice to the insured and avoiding bad faith allegations when the defense obligation ends
  • Ulises Castellon

    Adjusters, Fire Claims & 21st Century Technology

    Ulises Castellon, CPCU, Chief Operating Officer, Fire Cause Analysis
    Douglas K. Wood, JD, Member, Clark Hill PLC

  • Explore the impact of modern technology and products – including the Internet of Things (“IoT”), eCigs, lithium batteries, hash oil labs, etc. – and their use or misuse, on fire claims and investigations
  • Evaluate the reliability of your fire experts’ methodology against modern-day professional standards
  • Describe practical tips to effectively manage investigations of fire claims or cases involving emerging products, technologies, and the Internet of Things – “IoT”
  • Susan Cavanagh

    Delivering Powerful Presentations

    Shameem Awan, CPCU, Assistant Vice President, Amica Mutual Group
    Susan Cavanagh, AVP Claims, Western National Insurance

  • Explore strategies for becoming a better presenter
  • Discover techniques for developing powerful presentations
  • Demonstrate strategies to involve your audience
  • Examine practical approaches for cultivating confidence and maintaining audience engagement
  • Thomas Cellilli

    Large Loss Fire Claims

    Thomas Cellilli, JD, Principal, Skarzynski Black LLC
    Kerry C. Crawford, AIC, Senior Claims Specialist, Sompo International
    Jason T. Karasinski, IAAI-CFI, NAFI-CFEI, President/Owner, Fire Research & Technology

  • Learning objectives will be provided later.
  • James Chin

    Manufacturing BI Claims: Mitigation With or Without Extra Expense

    James Chin, JD, Shareholder, Carlton Fields
    Glenn Ricciardelli, Partner, MDD Forensic Accountants
    Joe Slane, Executive Vice President, Engle Martin & Associates

  • Describe issues encountered when adjusting Business Income losses involving manufacturing concerns, including the numerous opportunities for mitigating the loss
  • Review fundamental ISO policy elements of Business Income with and without Extra Expense, including period of restoration, due diligence & dispatch, obligation to mitigate, etc.
  • Evaluate accounting procedures in measuring Extra Expense and Expense to Reduce losses, including variable vs. fixed, continuing and non-continuing costs with manufacturing concerns
  • Review recent legal decisions from state and federal courts applicable to the terms and conditions of time element insurance policies
  • Andrew T. Clark

    Extra Expense: Time Element Claims

    Andrew T. Clark, Vice President, Meaden & Moore

  • Review the Extra Expense concepts based on the customary insuring agreements
  • Examine the potential challenges of Extra Expenses and loss mitigation verification
  • Review examples of the application of expense to reduce, pure extra expenses, increased cost of working, and expediting expenses
  • Explore examples of extra expenses and the interplay with the business income loss
  • Anthony Clark

    Strategies in Adjusting Challenging & Difficult Losses

    Matt Beaver, AIC, AIC-M, AMIM, Claim Manager, Great American P&C Group
    Anthony Clark, AIC, Principal, Clark Insurance Arb. & Cons.
    Todd M. Tippett, JD, Partner, Zelle LLP

    Ronald J. Clark

    Cannabis Legalization: Claim & Underwriting Implications

    Ronald J. Clark, JD, Shareholder, Bullivant Houser Bailey PC

  • Identify issues involved in underwriting cannabis businesses where the product remains a Controlled Substance under federal law
  • Review common coverage forms typically used to insure these businesses
  • Describe "legal trends” in this developing area of the law
  • Evaluate unique challenges and strategies involved in adjusting various types of cannabis claims
  • Nathan Clay

    Mobile Apps for Adjusters

    Nathan Clay, Dir.-CAT & Vendor Operations, American National P&C Group
    Ryan Matchack, Property Claims-HO Specialist, Grange Mutual Casualty Group

  • Please advise learning objectives. Thank you.
  • Jonathan H. Colman

    Fraud with Catastrophic Losses

    Jonathan H. Colman, JD, Founding Partner, Colman Law Group
    Mike McKee, Special Agent, NICB
    Dawnde Pence, CPCU, SCLA, CIFI, Unit Manager, SIU Claims, Auto Club Enterprises Group

  • Describe how catastrophe environments can encourage insurance fraud
  • Identify various cat fraud scams and indicators with catastrophe losses
  • Devise strategies to effectively investigate and respond to potential fraud with various claims: wildfires, hurricanes and floods, etc.
  • Review fraud exposures and appropriate responses with additional living expense and fair rental value catastrophe claims
  • Kerry C. Crawford

    Large Loss Fire Claims

    Thomas Cellilli, JD, Principal, Skarzynski Black LLC
    Kerry C. Crawford, AIC, Senior Claims Specialist, Sompo International
    Jason T. Karasinski, IAAI-CFI, NAFI-CFEI, President/Owner, Fire Research & Technology

  • Learning objectives will be provided later.
  • Robert Crowley

    Stress Management with Rising Claims & CAT Deployment

    Robert Crowley, VP Claims, American Modern Insurance
    Ray Shelton, Dir.-Professional Development, National Center Crisis Mgmt.

  • Describe the impact stress has on overall wellness, safety, performance, productivity, relationships, and the claims process
  • List safety strategies to use while deployed on CAT duty
  • Describe specific steps to safely manage the angry, hostile policyholder
  • Identify action steps to regain control of your stress and protect the well being of relationships and family
  •  


    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

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    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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