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A B C D E F G H J K L M N O P Q R S T U W

Dick Cammett

Determining the Number of Occurrences Under CGL Policies

Tuesday 1:30 - 3:00
Wednesday 1:30 - 3:00

Dick Cammett, Owner, EG Claims Adjusting/Consulting
John Mumford, JD, Partner, Hancock Daniel Johnson et al

  • Identify the scenarios in which the issue of the number of occurrences arises
  • Discover how the parties' respective positions on this issue may change based on the policy provisions (including limits and deductible) and facts of the claim
  • Review the key liability policy provisions which impact the determination of the number of occurrences
  • Describe the different "tests" utilized by courts nationally for determining the number of occurrences and survey recent case law addressing this issue
  • Meredith Campbell

    This Old House: Is it Historic or Just Tired?

    Tuesday 8:00 - 9:30
    Wednesday 1:30 - 3:00

    Mark Andrews, PE, Vice President, Thornton Tomasetti
    Meredith Campbell, AIC, AIC-M, National General Adjuster, York Risk Services Group, Inc.
    Charles G. Quill, Senior Director, DBI Construction Consultants

  • Review the differences between buildings that are historic vs. old
  • Explore the construction, design, and repair differences between historic and contemporary buildings
  • Evaluate the challenges of historic construction and designation in the claims process and conceptualize creative solutions
  • Brian Caputo

    Adjusting Manufacturing & Equipment Loss Claims

    Monday 3:30 - 5:00
    Wednesday 3:30 - 5:00

    Brian Caputo, Senior General Manager, BAMCOR, a BELFOR Company
    Micah Thoman, AIC, AIC-M, National General Adjuster, McLarens

  • Identify common types of machinery (and equipment) losses
  • Evaluate options for repair vs. replacement of machinery, including losses with obsolete, customer, or long-lead time equipment
  • Review approximate costs and time associated with various equipment repairs
  • Highlight various resources available to help adjusters formulate strategies with machinery losses
  • Rina Carmel

    Duty to Defend: When Does It End?

    Monday 1:30 - 2:30
    Wednesday 8:30 - 9:30

    Rina Carmel, JD, Senior Counsel, Anderson McPharlin & Connors

  • Describe the situations in which the insurer’s duty to defend may end
  • Analyze whether and when settlement can end the duty to defend, especially in mixed claims
  • Evaluate whether the insurer can terminate the defense by writing a letter, or whether coverage litigation is needed
  • Examine strategies for avoiding prejudice to the insured and avoiding bad faith allegations when the defense obligation ends
  • Ulises Castellon

    Adjusters, Fire Claims & 21st Century Technology

    Tuesday 10:30 - 12:00
    Wednesday 10:30 - 12:00

    Ulises Castellon, CPCU, Chief Operating Officer, Fire Cause Analysis
    Douglas K. Wood, JD, Trial Attorney, Law Offices of Matthew Salazar

  • Explore the impact of modern technology and products – including the Internet of Things (“IoT”), eCigs, lithium batteries, hash oil labs, etc. – and their use or misuse, on fire claims and investigations
  • Evaluate the reliability of your fire experts’ methodology against modern-day professional standards
  • Describe practical tips to effectively manage investigations of fire claims or cases involving emerging products, technologies, and the Internet of Things – “IoT”
  • Susan Cavanagh

    Delivering Powerful Presentations

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    Shameem Awan, CPCU, Assistant Vice President, Amica Mutual Group
    Susan Cavanagh, AVP Claims, Western National Insurance

  • Explore strategies for becoming a better presenter
  • Discover techniques for developing powerful presentations
  • Demonstrate strategies to involve your audience
  • Examine practical approaches for cultivating confidence and maintaining audience engagement
  • Thomas Cellilli

    Large Loss Fire Claim: Investigate, Adjust & Litigate

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    Thomas Cellilli, JD, Principal, Skarzynski Black LLC
    Kerry C. Crawford, AIC, Senior Claims Specialist, Sompo International
    Jason T. Karasinski, IAAI-CFI, NAFI-CFEI, President/Owner, Fire Research & Technology

  • Review and evaluate the facts surrounding a dust fire explosion loss to a power process facility
  • Establish appropriate lines of communication and activity with all interested parties: insurer, subrogation team, SIU, experts, and counsel
  • Devise a plan to gather and preserve physical evidence and electronically stored claim file information (ESI)
  • Identify qualified NFPA 1033 and 921 experts in this case
  • Jeffrey F. Chen

    Abuse & Molestation Claims & Coverage Issues

    Tuesday 10:30 - 12:00
    Wednesday 1:30 - 3:00

    Jeffrey F. Chen, JD, Senior Claims Specialist, AXIS
    Jonathan Toren, JD, Member, Cozen O'Connor

  • Identify the trends and sources of liability in abuse and molestation claims
  • List methods to locate lost and/or old policies
  • Determine whether coverage has been triggered and/or excluded
  • Evaluate allocation and limits issues
  • James Chin

    Manufacturing BI Claims: With or Without Extra Expense

    Monday 10:30 - 12:00
    Tuesday 3:30 - 5:00

    James Chin, JD, Shareholder, Carlton Fields
    Brian O'Connor, Sr. Executive General Adjuster, Engle Martin & Associates
    Glenn Ricciardelli, CPA, Partner, MDD Forensic Accountants

  • Describe issues encountered when adjusting Business Income losses involving manufacturing concerns, including the numerous opportunities for mitigating the loss
  • Review fundamental ISO policy elements of Business Income with and without Extra Expense, including period of restoration, due diligence & dispatch, obligation to mitigate, etc.
  • Evaluate accounting procedures in measuring Extra Expense and Expense to Reduce losses, including variable vs. fixed, continuing and non-continuing costs with manufacturing concerns
  • Review recent legal decisions from state and federal courts applicable to the terms and conditions of time element insurance policies
  • Andrew T. Clark

    Extra Expense: Time Element Claims

    Monday 1:30 - 2:30
    Wednesday 10:30 - 11:30

    Andrew T. Clark, Vice President, Meaden & Moore
    Shawn D. Woodie, CIC, AIC, AIS, Claims Examiner, Erie Insurance Group

  • Review the Extra Expense concepts based on the customary insuring agreements
  • Examine the potential challenges of Extra Expenses and loss mitigation verification
  • Review examples of the application of expense to reduce, pure extra expenses, increased cost of working, and expediting expenses
  • Explore examples of extra expenses and the interplay with the business income loss
  • Anthony Clark

    Strategies in Adjusting Challenging & Difficult Losses

    Monday 3:30 - 5:00
    Tuesday 1:30 - 3:00

    Matthew Beaver, AIC, AIC-M, AMIM, Claim Manager, Great American P&C Group
    Anthony Clark, AIC, Principal, Clark Insurance Arb. & Cons.
    Todd M. Tippett, JD, Partner, Zelle LLP

  • Identify key issues that are most challenging when handling large property losses
  • Examine state statutes, administrative rules, regulations and case law that may impact an adjuster’s handling of large losses
  • Explore techniques for spotting “red flags” in the adjustment of a complex loss and eliminate them before they impact the claim
  • Evaluate effective strategies for resolving the most challenging and difficult large losses
  • Ronald J. Clark

    Cannabis Legalization: Claim & Underwriting Implications

    Monday 3:30 - 5:00
    Tuesday 8:00 - 9:30

    Ronald J. Clark, JD, Shareholder, Bullivant Houser Bailey PC
    Brenda Wells, Ph.D. CPCU AAI CRIS, Dir.-Risk Mgmt. & Insurance, East Carolina University

  • Identify issues involved in underwriting cannabis businesses where the product remains a Controlled Substance under federal law
  • Review common coverage forms typically used to insure these businesses
  • Describe "legal trends” in this developing area of the law
  • Evaluate unique challenges and strategies involved in adjusting various types of cannabis claims
  • Nathan Clay

    Mobile Apps for Adjusters

    Tuesday 8:00 - 9:30
    Wednesday 1:30 - 3:00

    Nathan Clay, Dir.-CAT & Vendor Operations, American National P&C Group
    Ryan Matchack, Property Claims-HO Specialist, Grange Mutual Casualty Group

  • Explore available apps that can assist claims adjusters
  • Highlight how apps can improve performance and efficiency for adjusters
  • Review the way apps are shifting and impacting the claim handling industry
  • Describe the advances and future impact of apps for adjusters
  • Mary Clayton

    Technology in the Claims Process

    Tuesday 1:30 - 3:00
    Wednesday 3:30 - 5:00

    Mary Clayton, CPCU, AIC, AINS, AIS, Claims Manager, The IMT Group
    Karl Epps, Partner, Epps-Tech Consulting
    David C. Potts, JD, Associate, Jones, Skelton & Hochuli, PLC

  • Define the scope of current and emerging technology and how it applies to the claims process
  • Examine ways to evaluate or “footprint” technology sources as you find them in your claims
  • Explore common technology causes of loss and initial information gathering steps
  • Describe resources available for adjusters to stay on top of technology
  • Jonathan H. Colman

    Fraud with Catastrophic Losses

    Tuesday 1:30 - 3:00
    Wednesday 3:30 - 5:00

    Jonathan H. Colman, JD, Founding Partner, Colman Law Group
    Mike McKee, Special Agent, NICB
    Dawnde Pence, CPCU, SCLA, CIFI, Unit Manager, SIU Claims, Auto Club Enterprises Group

  • Describe how catastrophe environments can encourage insurance fraud
  • Identify various cat fraud scams and indicators with catastrophe losses
  • Devise strategies to effectively investigate and respond to potential fraud with various claims: wildfires, hurricanes and floods, etc.
  • Review fraud exposures and appropriate responses with additional living expense and fair rental value catastrophe claims
  • Kerry C. Crawford

    Large Loss Fire Claim: Investigate, Adjust & Litigate

    Tuesday 10:30 - 12:00
    Wednesday 3:30 - 5:00

    Thomas Cellilli, JD, Principal, Skarzynski Black LLC
    Kerry C. Crawford, AIC, Senior Claims Specialist, Sompo International
    Jason T. Karasinski, IAAI-CFI, NAFI-CFEI, President/Owner, Fire Research & Technology

  • Review and evaluate the facts surrounding a dust fire explosion loss to a power process facility
  • Establish appropriate lines of communication and activity with all interested parties: insurer, subrogation team, SIU, experts, and counsel
  • Devise a plan to gather and preserve physical evidence and electronically stored claim file information (ESI)
  • Identify qualified NFPA 1033 and 921 experts in this case
  • Robert Crowley

    Stress Management with Rising Claims & CAT Deployment

    Monday 1:30 - 3:00
    Tuesday 1:30 - 3:00

    Robert Crowley, VP Claims, American Modern Insurance
    Ray Shelton, Ph.D., Dir.-Professional Development, National Center Crisis Mgmt.

  • Describe the impact stress has on overall wellness, safety, performance, productivity, relationships, and the claims process
  • List safety strategies to use while deployed on CAT duty
  • Describe specific steps to safely manage the angry, hostile policyholder
  • Identify action steps to regain control of your stress and protect the well being of relationships and family
  •  


    Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

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    Met people who I've wanted to identify and meet for many years.

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    Great job of keeping up with the times with education and speakers. Look forward to next year.

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    Overall a great experience and opportunity to gain knowledge



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