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As insurance claim industry insiders, we know that every day and 365 days a year outstanding claim service is rendered by thousands of our members. Often, these stories of outstanding claim service don't make the popular press. To promote recognition of these many examples of exemplary claim service, PLRB will recognize several claims professionals from our member insurance companies at the General Session on Monday, March 27

2018

Matt Beaver, Great American P&C Group
Neil Frederickson, Encompass Insurance Company
Blake C. Ricks, USAA Group
Jessica Skellenger, Liberty Mutual Insurance

2017

Fabiola Garcia, Citizen's Property Insurance of Florida
Julie Laven, Amica Insurance
Dennis Grasso, EMC Insurance
Sandi Purington, Electric Insurance Co.

2016

Cynthia Levey, Hanover Insurance Group
Teresa Hermann, Safeco Insurance
Jim Russell, Western National Insurance Group

2015

James M. Davis, Interinsurance Exchange of the Automobile Club
Christine Masciantonio, Hanover Insurance Group
Robert Gick, Allstate Insurance Group

2014

Jennifer Gomez, Georgia Farm Bureau
Jerrilynn Long, Liberty Mutual Insurance
David Moses, Hartford Insurance Group
Jack Smryl, Philadelphia Contributionship

2013

Jackie Humphreys, Indiana Farmers Mutual
Alex Lampasona, Amica Mutual Insurance
Paul Ost, CNA Insurance Companies
Travis Phifer, Grange Mutual Casualty Group

2012

Lori Saunders, Citizens Property Insurance Corp.
Jeff Walter, USAA
Vicki Walters, Grange Mutual Casualty Group


2019 Exhibit Booths and Sponsorships are now available.
2019 Claims Conference information will be listed in the fall.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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