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American Structurepoint, Inc. (Booth 215)

Darwin Acord
7260 Shadeland Station
Indianapolis, IN 46256
765-438-3174
Fax 317-543-0270
dacord@structurepoint.com
www.structurepoint.com

Since 1966, clients have trusted American Structurepoint as their single-source contact for first notice of loss. We handle property or liability claims investigations 24/7.

Amset Technical Consulting (Booth 1142)

Frank Seter
1864 S. Elmhurst Road
Mt. Prospect, IL 60056
224-265-9255
888-982-6738
Fax 847-229-1166
fseter@amsetusa.com
www.amsetusa.com

Amset Technical Consulting is a highly respected engineering consulting firm that offers a variety of services to insurance professionals and attorneys. Amset’s expertise is in the investigation, analysis, and resolution of insurance claims involving electronics, equipment, and electro-mechanical machinery. The degreed engineers, investigators, and technical experts at Amset have decades of experience conducting fire origin and cause investigations, damage assessment and evidence harvesting.

ARCCA (Booth 912)

Patricia Huff
2288 Second Street Pike
Penns Park, PA 18943
267-396-1278
800-700-4944
phuff@arcca.com
www.arcca.com

ARCCA provides expert forensic, scientific and engineering solutions. We can help with all phases of an investigation: initial file review and triage, inspections and testing, report/affidavit/disclosure preparation, evidence preservation, and exhibit preparation and trial testimony.

Custard Insurance Adjusters, Inc. (Booth 1333)

Susan Meadows
4875 Avalon Ridge Parkway
Norcross, GA 30071
770-368-3352
Fax 770-368-3356
smeadows@custard.com
www.custard.com

Founded in 1962, Custard Insurance Adjusters provides true multiline adjusting service to its client partners utilizing experienced adjusters located in 260 branch offices throughout the United States and Puerto Rico. Custard's multiline capacity includes expertise in all lines of coverage including property, catastrophe, truck cargo, environmental/hazmat, auto, general liability, works compensation, and professional and product liability. To enhance and support the company operations, CIA maintains a dedicated HOTLINE unit that operates 24 hours a day taking losses, connecting clients with field adjusters and coordinating on-scene calls between field adjusters and client partners.

David Morse & Associates/ISAC (Booth 828)

Chris Burns
330 N. Brand Blvd.
Suite 230
Glendale, CA 91203
678-298-7979
800-649-7602
Fax 866-742-6989
cburns@davidmorse.com
www.davidmorse.com

David Morse & Associates (DMA Claims) is a leading provider of property adjusting services with service locations in 43 states, with more locations in California than any other I.A.

EFI Global, Inc. (Booth 927)

Sharon Posey
411 N. Sam Houston Parkway
Suite 350
Houston, TX 77060
214-488-6548
800-334-0200
sposey@cl-na.com
www.efiglobal.com

EFI Global offers the widest range of  engineering, fire investigation,  failure  analysis, environmental, health and safety, and laboratory testing services available in  the industry. With more than 40 service centers and a global response team of more than 400 engineers, fire investigators and  environmental scientists, we  are  available  to respond, anytime, anywhere.

Envista Forensics (Booth 615)

Jennifer Gaster
111 Deer Lake Road
Suite 100
Deerfield, IL 60015
224-406-9809
888-782-3473
Fax 847-559-3010
jennifer.gaster@envistaforensics.com
www.envistaforensics.com

Envista Forensics - global provider of Forensic Engineering, Fire & Explosion Investigation, Building Consulting, Equipment Restoration and Digital forensics. Experts in 30+ offices across North America, Latin America, Europe and Asia-Pacific. envistaforensics.com

Exponent (Booth 1104)

Angela Meyer
149 Commonwealth Drive
Menlo Park, CA 94025
650-688-6951
888-656-3976
Fax 650-688-7077
ameyer@exponent.com
www.exponent.com

Exponent has over 40 years of experience investigating all types of structural, geotechnical, geological, geomechanical, construction, and building problems, from major catastrophes to simple performance failures. The scientific investigation of these events provides our clients with a thorough assessment of damage, as well as expert analysis of causation to be used for purposes of retrofit, repair, claims adjustment, or litigation. Furthermore, we use our experience to help clients before failures occur, to determine the vulnerability of their facilities to damage, and to develop appropriate mitigation measures.

Forensic Engineering Technologies (Booth 1206)

Phil Rossow
255 Primera Blvd.
Suite 128
Lake Mary, FL 32746
407-333-2690
prossow@fet-eng.com
www.fet-eng.com

Forensic Engineering Technologies is a full service forensic engineering firm, specializing in multiple disciplines from accident reconstruction and failure analysis, to evidence preservation and more. Our forensic professionals offer clarity, both by uncovering critical details and conveying our findings in easy-to-understand language. Our method is solution-driven and our data is sound.

Forensic Investigations Group (Booth 1308)

Casandra Jones
82001 Highway 1129
Covington, LA 70435
985-871-1459
888-713-4434
Fax 985-892-4243
cjones@figfire.net
www.forensicinvestigationsgroup.com

The Forensic Investigations Group specializes in fire and explosion origin and cause investigations. Using court-approved techniques and methods, we provide reliable, detailed investigations.

Forensic Weather Consultants (Booth 1328)

Howard Altschule
1971 Western Avenue
Suite 200
Albany, NY 12203
518-862-1800
hga@weatherconsultants.com
www.weatherconsultants.com

Forensic Weather Consultants, LLC is one of the most reliable full-service weather expert witness firms in the Country. With a staff of Certified Consulting Meteorologists (CCM), Consulting Meteorologists and Computer Modeling personnel, We provide everything from inexpensive Hail Swath Maps, Historical Hail Reports and Forensic Hurricane Reports for any address to In-Depth Analyses, Written Reports, Depositions and Live Trial Testimony for any location. We have been retained on Thousands of Cases Nationwide because of our experience, attention to detail, ease of communication and our ability to tell a story to a jury at trial. Our clients include Independent Adjusters, CAT Teams, and Large Insurance Companies, to Law Firms, Public Adjusters and Engineering Firms. Our most common cases involve Hail Damage Claims, Wind Losses, Flooding Events and Hurricane Wind Cases (and Wind vs. Water cases) to Slip and Falls on Snow/Ice, and Slip/Falls on Wet Floors Inside of Buildings.

G4S Compliance and Investigations (Booth 1200)

Russ Buchanan
910 Paverstone Drive
Raleigh, NC 27615

800-927-0456
Fax 800-927-2239
teamg4s@usa.g4s.com
www.cni.g4s.com

G4S is your source for industry-leading field services. We feature on-site inspections and use cutting-edge technology to help you arrive at accurate loss estimates.

Grecco Construction Consultants LLC (Booth 715)

David Van Horn
825 Houston Levee
Cordova, TN 38018
901-490-3266
dvanhorn@greccoonline.com
www.greccoonline.com

Grecco provides a nationwide team of thirty construction consultants to assist insurance professionals with property claim needs. Services include appraisal, builders risk, construction document and desk reviews, drone inspections, estimate of repair, property inspection support, and umpire. Agricultural, Commercial, Industrial, Institutional and Residential.

IICRC (Booth 304)

Kayla Mendez
4043 S. Eastern Ave.
Las Vegas, NV 89119
702-430-1278
kmendez@iicrcnet.org
www.iicrc.org

The IICRC is the standards & certification leader within the inspection and restoration industry.

Kevin B. Hays Fire Consulting, LLC (Booth 645)

Kevin Hayes
1470 Kastner Place
Suite 112
Sanford, FL 32771
407-416-0715
sky@kevinhaysfire.com
www.kevinhaysfire.com

Kevin B. Hays Fire Consulting, LLC is headquartered in Central Florida, with a satellite office in Lake City, Florida. We offer forensic fire and explosion origin and cause investigations; expert collection & preservation of evidence in our climate controlled facility/laboratory; as well as a Digital Forensics Division.

Koning & Associates (Booth 1114)

Chris Koning
1631 Willow Street
#220
San Jose, CA 95125
408-265-3800
877-563-9105
Fax 408-267-1026
ckoning@koning.us
www.koning.us

Founded in 1985, Koning and Associates is a West Coast Regional Independent Adjusting company. With 14 offices and 35 adjusters and investigators, Koning and Associates services the states of California, Nevada and Arizona.

Ladder Now (Booth 1439)

Russ Carroll
3600 Chamberlain Lane
Suite 114
Louisville, KY 40241
502-384-5122
866-801-1258
Fax 888-530-0958
rcarroll@laddernow.com
www.laddernow.com

Ladder Now is a company with a purpose; to be the trusted choice for on-time steep and high property and commercial claim inspections. Ladder Now trained and Haag Certified Inspectors execute an industry-leading 25 Step Inspection and are supported by our “smart-routing” scheduling portal, delivering a 98% on-time arrival on a national basis.

Livegenic Inc. (Booth 405)

Arina Polyakov
601 Walnut Street
Suite 1150W
Philadelphia, PA 19106
844-548-3436
arina.polyakov@livegenic.com
www.livegenic.com

Award winning real-time collaboration platform for Insurance.

Loss Solutions Group (Booth 314)

Tiffany Campbell
P.O. Box 581050
Kissimmee, FL 34758
860-237-5175
866-899-8756
Fax 860-639-5158
tiffany@losssolutionsgroup.com
www.losssolutionsgroup.com

Engineers and experts with a respect for the claims process provide professional, cost-effective and expeditious expertise. Expertise includes construction and structural engineering, HVAC/R and mechanical engineering, electronic equipment and electrical engineering as well as subject matter experts needed for nearly any type of property insurance claim.

National Insurance Crime Bureau (Booth 200)

Margaret Cusack
1111 E. Touhy Ave.
Suite 400
Des Plaines, IL 60018
847-544-7124
mcusack@nicb.org
www.nicb.org

NICB works with member companies' claims and SIU departments to combat medical, commercial, workers' comp., property and vehicle fraud through criminal and data analysis, field agent investigations, training and public awareness programs.

NEFCO Fire Investigations (Booth 1020)

David Eddy
1 Pickering Road
Rochester, NH 03839
800-675-8500
800-675-8500
Fax 603-330-9669
deddy@nefco.net
www.nefco.net

NEFCO is the country's leading fire O&C firm, with over 100 local fire investigators, all of which are W2 employees. Visit www.nefco.net for expert locations or to submit an assignment.

Sdii Global (Booth 201)

Jordan Romero
4509 George Road
Tampa, FL 33634
813-362-2914
800-454-7344
jromero@sdii-global.com
www.sdii-global.com

Sdii Global is an industry-leading forensic engineering firm whose experts specialize in timely and definitive claim resolution services for the property and casualty insurance industry.

Seibels (Booth 843)

Julie McKenna
1501 Lady Street
Columbia, SC 29201
407-562-6926
800-525-8835
julie.mckenna@seibels.com
www.seibels.com

Seibels' full-service claims organization, Seibels Claims Solutions, offers client-focused, cost-efficient BPO and TPA claims services. Seibels' claims management system is powered by Guidewire.

Specialty Group, Inc. (Booth 945)

Jeff Kaiser
P.O. Box 4658
Winter Park, FL 32793
407-678-0204
888-888-9989
Fax 407-678-7210
jkaiser@specialtygroupinc.com
www.specialtygroupinc.com

Leading provider of all-lines field adjustment services throughout the southeast. We also offer catastrophe and SIU/Fraud investigation services nationwide.

Spex (Booth 809)

Peter Kruger
1062 Delaware St.
Denver, CO 80204
408-500-8045
855-773-9846
peter.kruger@spexreport.com
www.spexreport.com

Spex set out to create a property inspection platform that would revolutionize the industry. With Spex, businesses can demonstrate that they are serious about customer service, professionalism and quality inspection documentation.

Unified Building Sciences, Inc. (Booth 926)

Brett Lochridge
209 E. Greenbriar Lane
Dallas, TX 75203
214-942-0385
brett@unifiedgroup.com
www.unifiedgroup.com

UBS and UBSE together form a nationally-networked provider of comprehensive property and damage consulting services. Our building consultants and structural engineers address problems efficiently, effectively and reliably.

Vericlaim, a Sedgwick Company (Booth 421)

Vanessa Aguero
1833 Centre Point
Suite 139
Naperville, IL 60563
630-245-7069
800-479-9188
Fax 630-245-1920
vaguero@vericlaiminc.com
www.vericlaiminc.com

VRS VeriClaim provides unsurpassed adjusting and claims management services to the risk management and insurance communities. Our comprehensive, customized and proactive approach enables our clients to experience better, faster and more consistent claims settlements as well as reduced expenses. We now have over 150 U.S. offices to serve your claim handling needs.


Adapting to a World of Change

Unlock a World of New Opportunities

Network with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

Change Your Perspective

Mix-and-match your course selections from fourteen educational tracks with 100 sessions taught by industry leaders to prepare you for our changing world.

Be Prepared

Prepare for any challenge that comes your way by connecting with over 300 of the industry's leading service provider organizations at the Insurance Services Expo.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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