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Alacrity Services (Booth 807)

Marie Neal
9115 Harris Corners Parkway
Suite 500
Charlotte, NC 28269
541-334-3220
866-953-3220
mneal@alacrityservices.com
9115 Harris Corners Parkway; Suite 500

Alacrity Services combines a national network of independent, credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Alacrity has been successfully managing a nationwide contractor network for fifteen years. Alacrity Services established itself as a leader in Property Casualty Claims Solution and our expertise sets us apart from our competitors and our service is unmatched. Today, Alacrity has the best, most complete online Independent Contractor Network in the direct repair service industry. While our Contractor Network and the leading-edge applications needed to support it are the core of our business, we continue to expand our services in line with our customers needs. Recent developments include tools to provide mitigation contractors with real time data used to set drying plans consistent with IICRC standards, and a mitigation estimate desk audit program. The smart application of drying science to monitor results is producing substantial improvements. Alacrity is dedicated to turning new, imaginative ideas into effective products and services that streamline existing systems, reduce unnecessary claim payouts, and improve customer service. The benefits of our knowledge and experience permeate throughout our business model and add value for the insurance carriers, agents, mortgagors, contractors and most of all for the homeowners.

CCMS & Associates (Booth 332)

Cassandra Gallegos
1497 Main Street
Suite 170
Dunedin, FL 34698
727-308-6903
844-672-6070
cassandra@ccmsclaims.com
www.ccmsclaims.com

Claim Adjusting Service using predictive analytics to control emerging claim exposures. Multi-Line Claim Adjusting Services and Third Party Administration dedicated to solving the challenges of the complex claim in the Property & Casualty Insurance Industry. Causation focused claim investigation. Expert handling and managing complex issues. Assignment of Benefit claim handling experts.Our innovative solutions and strategic claim handling will make a positive impact on claim exposure.

Claim Consultant Group LLC (Booth 1313)

Jennifer Adams
7701 North Lamar Blvd.
Suite 100
Austin, TX 78752
512-982-6073
888-645-1480
jadams@claimconsultantgroup.com
www.claimconsultantgroup.com

Claim Consultant Group, LLC provides insurance claims management solutions nationwide for property and casualty insurance companies. CCG delivers efficient, productive and cost effective claims handling. We also specialize in Third-party Administration services and have twenty-four-hour call center to help expedite claims and maximize the client’s assets. CCG is a full-service adjusting firm.

Claim Ruler (Booth 234)

Michael Pidgeon
1855 Griffin Road
Suite B354
Fort Lauderdale, FL 33304
561-214-3931
800-294-0387
mpidgeon@claimruler.com
www.claimruler.com

Built for independent adjusters, cat adjusters, daily claims adjusters and insurance carriers, Claim Ruler is designed with the latest technologies to give you the cutting edge management system you need! We support end-to-end claims processing that will streamline the claims settlement process.

Claims Adjustment Group (Booth 1222)

Robert Wood
P.O. Box 272593
Boca Raton, FL 33427
561-543-4317
877-692-2422
rwood@cagclaims.com
www.cagclaims.com

Claims Adjustment Group is an Independent Adjusting firm with offices in South Florida and Atlanta, however, we handle daily claims in Florida and Louisiana. Our services include a 24/7/365 First Notice of Loss call center, subrogation recovery, mediation, appraisals, as well as daily and CAT claims. Primarily, our daily claims are in Florida and Louisiana, however, we have recently expanded into Texas, Georgia, South Carolina, New Jersey and expanding into Southeast territory currently.

Claims Consultants, LLC (Booth 334)

Robert Helms
5485 7th Street
Satsuma, AL 36572
251-653-9777
866-654-9777
Fax 251-653-9990
bhelms@claimsconsultantsllc.com
www.claimsconsultantsllc.com

Claims Consultants, LLC is based out of Mobile, Alabama. We provide Nationwide Claims Service for all types of Property & Casualty risks; Commercial, Residential, High Value Homes, Watercraft/Marine, General Liability, Flood, Inland Marine and Construction Defect, resulting from All types of perils. We offer Nationwide Daily & Catastrophe claims services throughout the United States & Hawaii.

CodeBlue (Booth 629)

Scott Westbrook
14 E. Main St.
Springfield, OH 45502
913-579-4937
877-456-9998
scott.westbrook@hsgcodeblue.com
www.codeblueclaims.com

CodeBlue leads the industry in restoration claims management for property and casualty; providing an end to end solution for Water Mitigation, Direct Repair and Contents.

Crawford & Company (Booth 319)

Cherryl McKenzie
5335 Triangle Parkway NW
Peachtree Corners, GA 30092
404-300-1902
866-572-8772
Fax 404-300-1905
cherryl_mckenzie@us.crawco.com
www.crawfordandcompany.com
View Video

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is the world’s largest publicly listed independent provider of claims management solutions to insurance companies and self-insured entities with an expansive global network serving clients in more than 70 countries. The Crawford Solution® offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management. More information is available at www.crawfordandcompany.com.

Custard Insurance Adjusters, Inc. (Booth 502)

Amanda Curran
4875 Avalon Ridge Parkway
Norcross, GA 30071
770-368-3399
Fax 770-368-3375
acurran@custard.com
www.custard.com

Founded in 1962, Custard Insurance Adjusters provides true multiline adjusting service to its client partners utilizing experienced adjusters located in 260 branch offices throughout the United States and Puerto Rico. Custard's multiline capacity includes expertise in all lines of coverage including property, catastrophe, truck cargo, environmental/hazmat, auto, general liability, works compensation, and professional and product liability. To enhance and support the company operations, CIA maintains a dedicated HOTLINE unit that operates 24 hours a day taking losses, connecting clients with field adjusters and coordinating on-scene calls between field adjusters and client partners.

Fair Rental Values (Booth 618)

Ryan Dinsmore
247 S. Rios Ave.
Solana Beach, CA 92075
858-350-4660
800-488-0278
rdinsmore@fairrentalvalues.com
www.fairrentalvalues.com
View Video

Fair Rental Values Inc. provides third-party, actionable fair market value data and analytics to the insurance industry. Currently offering: Fair Rental Value Reports, Fair Market Value Reports, and Commercial Valuation Reports. Each report contains data extrapolated from the current rental market and is backed by a local licensed real estate agent. Each report also contains a list of the comparable properties used in the analysis, as well as aerial maps and pictures when available. With a thorough and accurate understanding of the fair market rental rate for each claim, Insurance Carriers will possess a level of clarity never before available, allowing for a more efficient claim experience. The uses for the data provided in the report has numerous applications and is specifically engineered to meet the needs of insurance industry professionals.

FileTrac - Online Reporting Inc. (Booth 636)

Dean Varillas
991 Main Street
Suite 203
Holbrook, NY 11741
631-579-0033
Dean@OnlineReportingInc.com
www.onlinereportinginc.com

FileTrac is a web-based claims management solution for P&C, CAT, TPA and Auto Appraisal business. An ideal fit for firms with multiple office locations that require strong supervisory controls and a quality assurance driven workflow.

Fourseventy Claim Management (Booth 739)

Rob Beller
302 Granite Dr.
Waco, TX 76712
254-405-5577
rob@470claims.com
www.470claims.com

Looking for an IA who is different? In today's claim environment, insightful, experienced and proven management is the key. Fourseventy Claims provides nationwide independent adjusting services that are managed by the most experienced and intelligent team in the industry. A partnership of seven industry veterans, there is no competitor that is the quite the same. Fourseventy Claims; a partner you can count on.

Franklin Insurance Adjusters, Inc. (Booth 835)

Sal Gaetano
1173 E. Landis Ave.
Building B, Suite B
Vineland, NJ 08360
856-692-2288
Fax 856-692-2253
sal.gaetano@franklininsuranceadjusters.com
www.franklininsuranceadjusters.com

Franklin Insurance Adjusters is a multi-line claims management company that provides personal, hands-on, comprehensive, customizable solutions with uniquely qualified adjusters in the U.S.

G&G Insurance Adjusters (Booth 213)

Raul Gallon
200 S. Andrews Ave.
Suite 603
Fort Lauderdale, FL 33301
954-783-1008
888-724-5855
Fax 954-783-1009
rgallon@ggadjusters.com
www.ggadjusters.com

G&G Insurance Adjusters is one of the premier Property and Casualty, Third Party Administrators (TPA), in the insurance services industry. We have full service offices located in Florida and a Bilingual Team of experienced field adjusters consisting of more than 216 Adjusters throughout the United States including: Senior Adjusters, Sinkholes Specialists, Adjusters, Litigation Specialists, Quality Control, SIU Investigators and Commercial Adjusters.

IAS Claim Services/IAS CatCREW (Booth 524)

Don Stephens
1020 NE Loop 410
Suite 805
San Antonio, TX 78209
210-804-1300
800-288-4338
Fax 210-804-1304
dstephens@iasclaims.com
www.iasclaims.com

The IAS Claim Services' mission is to be the most progressive, quality-focused company providing insurance services. Established in 1984, IAS is among the largest independent insurance adjusting companies in the United States. IAS' focus and specialization is adjusting residential and commercial property and casualty losses working with top-rated insurance carriers across the US. IAS provides full TPA (third party administration) services. Its catastrophe division, IAS CatCrew, provides peril specific catastrophe claims adjusters throughout the United States.

ICA, LP (Booth 700)

Jeff Davis
11405 N. Community House Rd.
Suite 400
Charlotte, NC 28277
913-777-9671
877-807-9669
jdavis@icaclaims.com
www.icaadjusters.com

Insurance Claims Adjusters: Providing services in the areas of field appraisal, Third Party Administration, vendor management and operational consulting for both personal and commercial lines.

Innovation Group (Booth 1528)

Drema Williams
5350 Keystone Court
Rolling Meadows, IL 60008
216-618-8663
877-700-9009
drema.williams@innovation.group
www.innovation.group

Innovation Property's Large Loss program is comprised of expert contractors specializing in large loss projects. Our customized software minimizes ALE and claim life-cycle. We deliver exceptional customer service and financial benefits for insurance carriers.

Insurance Claims Associates (Booth 314)

Daniel DesChamps
P.O. Box 818
Cypress, TX 77410
832-334-8251
ica@icausaclaims.com
www.icausaclaims.com

Insurance Claims Associates is a nationwide Independent Appraisal company based out of Texas. Established in 1998, and with over 30 years’ experience in the appraisal industry, our team of over 200 independent field appraisers are servicing auto, boat, RV, truck, trailer, commercial and residential claims, throughout the USA! We are excited to announce that we have teamed up with 5 Sigma Claims to now offer First Notice of Loss and Full Service TPA services, nationwide! We will Adjust and Appraise any type of auto, truck, trailer or RV, and will run any value process you desire. Let us partner with you for all of your adjusting and appraisal needs. We Get It Done FAST!

Leading Edge Claims Service (Booth 339)

Thomas Noonan
4508 Colleyville Blvd.
Suite C
Colleyville , TX 76034
817-767-2108
866-659-4525
Fax 800-752-3124
tnoonan@leadingedgeclaims.com
www.leadingedgeclaims.com

Leading Edge Claims Service is a cutting-edge provider of nationwide independent claims adjusting, third-party administration, and other risk management solutions.

Primeco Claims Group (Booth 1337)

Mitch Whitman
9726 E. 42nd Street
Suite 221
Tulsa, OK 74146
918-442-1300
844-601-4121
Fax 817-435-8214
mitch@primecoclaims.com
www.primecoclaims.com

Primeco Claims Group was built for today's industry. With offices in 4 states, we cover the US for all Property, Auto and Heavy Equipment losses.

RYZE Claim Solutions (Booth 401)

Pam Novack
P.O. Box 1140
Noblesville, IN 46061

888-898-RYZE
Fax 877-839-8151
pam.novack@ryzeclaims.com
www.ryzeclaims.com

RYZE Claim Solutions - an exciting enterprise built from industry leading businesses, fueled by experienced claims professionals. RYZE provides Daily Residential, Daily Commercial, Catastrophe, Flood, Claims Administration/Third-Party Administration, Casualty, Reinspections, Audits, and Appraisal Services throughout the United States. With a blend of staff and contract independent adjusters, RYZE has a knowledgeable and experienced team of adjusters capable of meeting your specific needs. RYZE embraces the mantra of CLAIMS DONE RIGHT!

Seibels (Booth 625)

Nan Brunson
1501 Lady Street
Columbia, SC 29201
941-780-6211
800-525-8835
nan.brunson@seibels.com
www.seibels.com

Seibels' full-service claims organization, Seibels Claims Solutions, offers client-focused, cost-efficient BPO and TPA claims services. Seibels' claims management system is powered by Guidewire.

Specialty Group, Inc. (Booth 1132)

Jeff Kaiser
P.O. Box 4658
Winter Park, FL 32793
407-678-0204
888-888-9989
Fax 407-678-7210
jkaiser@specialtygroupinc.com
www.specialtygroupinc.com

Leading provider of all-lines field adjustment services throughout the southeast. We also offer catastrophe and SIU/Fraud investigation services nationwide.

Specialty Insurance Services (Booth 1037)

Dale Medley
7000 Midland Blvd.
Amelia, OH 45102
513-947-5299
855-277-6352
Fax 513-947-4428
dmedley@siservices.com
www.siservices.com

Specialty Insurance Services trains adjusters to accurately and confidently handle property and recreational claims.

The Littleton Group (Booth 1034)

Chas Nickells
1250 S. Capital of Texas Hwy.
Building 1, Suite 550
Austin, TX 78746
281-352-3081
877-467-1757
Fax 512-328-2017
cnickells@littletongroup.com
www.littletongroup.com

The Littleton Group provides property, casualty and third party administration claim services to insurance carriers and self insureds. Thirty-two claims offices handle local claims along with a catastrophe division that handles claims on a nationwide basis.

U.S. Adjusting Services/CATI (Booth 538)

Jessica Hamilton
3109 Skyway Circle N.
Irving, TX 75038
214-596-1563
877-366-0333
Fax 214-596-1670
jhamilton@usadj.net
www.usadjustingservices.net

U.S. Adjusting Services provides a complete range of claims adjusting, risk management and catastrophe support services to insurance companies, government agencies and self-insured corporations. Our nationwide adjusting services specialize in residential and commercial property losses, business interruption, loss of use, automobiles and recreational vehicles. We have trained and assembled a workforce second to none in the industry.

Vanguard Adjusters Group, Inc. (Booth 601)

Robert Gilliam
108 Euclid Street
P.O. Box 835
Woodbury, NJ 08096
856-853-8200
888-601-3200
Fax 856-848-6060
rkgilliam@vanguardadjusters.com
www.vanguardclaims.com

As a family-owned business with a national footprint, our experienced team provides daily adjustment, CAT response, third-party claims administration, subrogation and more.

Wardlaw Claims Service (Booth 613)

Jaime Andino
2725 Texas Central Parkway
Waco, TX 76712
254-265-0127
800-217-0901
Fax 877-943-8482
jaime@wardlawclaims.com
www.wardlawclaims.com

Wardlaw Claims Service is a leading Property and Auto Claims Management firm providing the highest quality Independent Adjusting Services and Risk Solutions products to the claims industry, nationwide.

Worley (Booth 633)

Jeffrey J. Schmitt
9725 Windermere Blvd.
Fishers, IN 46038
317-752-8469
800-968-4456
Fax 888-871-5285
jeffs@worleyco.com
www.worleyco.com

Worley Claims Services is one of the largest independent claims service providers for property and auto claims in the United States. We handle daily field assignments in all 50 states and provide highly scalable CAT response and staffing solutions. Worley’s wholly-owned subsidiary, Nexxus Solutions Group, is a leading provider of managed repair network solutions. In 2018, Worley Claims Services acquired Audit Services, Inc., a recognized industry leader for vehicle and property estimate reviews and photo estimating services.


Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

Learning Has No Finish Line

Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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