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Accurence (Booth 543)

Kristi Ashton
305 S. Arthur Ave.
Louisville, CO 80027
720-278-7823
888-391-8068
kashton@accurence.com
www.accurence.com

Accurence provides the most complete guideline management platform for claims operations. With our patented technology, we help carriers automate adjusting, documentation, scoping, auditing, and increase the success of inside-outside workflows for all perils. Visit us at booth 543 to learn how your organization can increase operational efficiency and policyholder satisfaction.

Alacrity Services, a Lowe's Company (Booth 1008)

Marie Neal
9115 Harris Corners Parkway
Suite 500
Charlotte, NC 28269
541-334-3220
866-953-3220
mneal@alacrityservices.com
www.alacrityservices.com

Alacrity Services, a Lowe's Company, combines a national network of independent, credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Alacrity has been successfully managing a nationwide contractor network for fifteen years. Alacrity Services established itself as a leader in Property Casualty Claims Solution and our expertise sets us apart from our competitors and our service is unmatched. Today, Alacrity has the best, most complete online Independent Contractor Network in the direct repair service industry. While our Contractor Network and the leading edge applications needed to support it are the core of our business, we continue to expand our services in line with our customers needs. Recent developments includes tools to provide mitigation contractors with real time data used to set drying plans consistent with IICRC standards, and a mitigation estimate desk audit program. The smart application of drying science to monitor results is producing substantial improvements. Alacrity is dedicated to turning new, imaginative ideas into effective products and services that streamline existing systems, reduce unnecessary claim payouts, and improve customer service. The benefits of our knowledge and experience permeate throughout our business model and add value for the insurance carriers, agents, mortgagors, contractors and most of all for the homeowners.

Athenium, Inc. (Booth 744)

Jenny Killgore
75 Third Ave.
Waltham, MA 02451
781-478-6314
877-250-1720
Fax 781-250-1721
jkillgore@athenium.com
www.athenium.com

Athenium develops and delivers teamthink, performance improvement solutions for insurers worldwide. By partnering with Athenium, QA reviewers increase efficiency and receive meaningful information about individual and team performance. Advanced measurement, analytics, and reporting provide instant feedback, for decision-making that positively impacts performance and financial outcomes.

Chetu Inc. (Booth 202)

Patrick Thompson
10167 W. Sunrise Blvd.
Suite 200
Plantation, FL 33322
954-342-5676
Fax 305-832-5987
shows@chetu.com
www.chetu.com

Chetu provides custom software development services to the insurance and claims industry with experience integrating Xactware technology to in-office and mobile claims management systems capable of offline work and batch uploads using Pruvan and ACORD standards. For more info: https://www.chetu.com/finance/insurance.php

Choice Solutions Services Inc. (Booth 911)

JT Pouland
2460 North Central Expressway
Suite 202
Richardson, TX 75080
469-261-9694
855-557-0824
Fax 972-767-3784
jpouland@choiceclaims.com
www.choiceclaims.com

Choice Solutions Services is a national, full service property claim services provider. Our services include: Independent Adjusting of Daily and Catastrophe Property Claims and Inside Third Party Administration of Property Claims.

CIS Commercial Insurance Services (Booth 1139)

Don Marx
261 East Lake Street
Bloomingdale, IL 60108
630-350-3808
Fax 630-350-4508
donm@cisclaims.com
www.cisclaims.com

CIS is the Nation's leader in commercial claim solutions for the insurance industry. CIS specializes in the repair, replacement and/or negotiation of HVAC, audio/video, phone system and most other commercial equipment losses. Let CIS work with you to reduce severity and improve your customer service.

Claim Consultant Group LLC (Booth 212)

Dana Taylor
700 Lavaca
Suite 1400
Austin, TX 78701

888-645-1480
dtaylor@claimconsultantgroup.com
www.claimconsultantgroup.com

Claim Consultant Group, LLC provides insurance claims management solutions nationwide for property and casualty insurance companies. CCG delivers efficient, productive and cost effective claims handling. We also specialize in Third-party Administration services and have twenty-four-hour call center to help expedite claims and maximize the client’s assets. CCG is a full-service adjusting firm.

Claim Ruler (Booth 1306)

Michael Pidgeon
350 E. Las Olas Blvd.
Fort Lauderdale, FL 33301
561-214-3931
800-294-0387
mpidgeon@claimruler.com
www.claimruler.com

Built for independent adjusters, cat adjusters, daily claims adjusters and insurance carriers, Claim Ruler is designed with the latest technologies to give you the cutting edge management system you need! We support end-to-end claims processing that will streamline the claims settlement process.

Claimatic (Booth 641)

Denis Connolly
5631 Broadway St.
San Antonio, TX 78209
312-504-7879
denis.connolly@claimatic.com
www.claimatic.com

Claimatic is a cloud based SaaS which automates triage, routing and assignment of claims, instantly matching each claim with the optimal internal and external claims handling resources. Using live dynamic data such as geo-location tracking, license management, skill sets, calendar/availability, Claimatic performs the complex task of evaluating thousands of iterative decisions in seconds. This technology company was born in 2012 from one of the nation’s largest and most innovative TPA, claims and loss adjusting firms; with over 100 of the top P&C insurance carriers as clients who gain operational efficiencies, cost reductions aligned with predictive analytics to generate immediate decisions on claims routing and assignment.

ClaimLogik (Booth 404)

Quin Netzel
11667 Blackstone Drive
Jacksonville, FL 32256
904-362-0990
info@claimlogik.com
www.claimlogik.com

ClaimLogik is a world-first digital claims management platform for the insurance industry connecting and managing all stakeholders in a claim, from the policyholder to the broker, to the insurer and supply chain. It improves operational efficiency and reduces claims cost for insurers, and significantly enhances the service experience for policyholders.

Claimsend USA, LLC (Booth 1106)

Jeff Williams
P.O. Box 912
Wrightsville Beach, NC 28480
330-310-2863
jeff.williams@claimsend.com
www.claimsend.com

Claimsend USA provides innovative Project Management Software applications for contractors and sub-contractors to assist with improving the visibility and timeliness and quality of repairs.

edjuster (Booth 1013)

Barry Bisset
3200 West End Avenue
Suite 500
Nashville, TN 37203
866-779-5950
866-779-5950
Fax 866-779-5951
bbisset@edjuster.com
www.edjuster.com

At edjuster, we offer quality and choice. We provide contents valuation solutions, customizable to fit the specific needs of the insurer's claims operations. Insurers have the option of combining what they feel is the best mix of outsourcing services with adjuster internal claims handling, through customized access to edjuster's contents application, e-xclaim.

Encircle Inc. (Booth 737)

Paul Donald
151 Charles St. W.
Suite 100
Kitchener, ON N2G1H6
519-573-1186
Fax 519-568-7806
pdonald@encircleapp.com
www.encircleapp.com

Encircle is a leading real-time photo, video and data capture platform deployed by many P&C insurers to deliver faster cycle times, reduce expenses and improve customer satisfaction. Encircle is easy to deploy and use and is a perfect compliment to existing policy management and claims systems."

Enservio (Booth 1315)

Stephanie Sellers
117 Kendrick St.
Suite 250
Needham, MA 02494
774-254-1777
ssellers@enservio.com
www.enservio.com

Enservio, the nationwide leader in contents claims management, provides software and services to property insurance carriers and their policyholders nationwide including inventory capture, valuation, claim payments and replacement.

FileTrac - Online Reporting Inc. (Booth 1040)

Dean Varillas
991 Main Street
Suite 203
Holbrook, NY 11741
631-579-0033
Dean@OnlineReportingInc.com
www.onlinereportinginc.com

FileTrac is a web-based claims management solution for P&C, CAT, TPA and Auto Appraisal business. An ideal fit for firms with multiple office locations that require strong supervisory controls and a quality assurance driven workflow.

G&E Software/T&M Pro™ (Booth 904)

Greg Dillon
100 Cherokee Blvd.
Suite 321
Chattanooga, TN 37405
423-602-8672
gregdillon@timeandmaterial.com
www.timeandmaterial.com

Greg Dillon founded G&E Software to create standards of excellence for T&M Billing within the property loss industry. With a suite of industry leading programs, those standards have been set.

G4S Compliance and Investigations (Booth 1200)

Russ Buchanan
910 Paverstone Drive
Raleigh, NC 27615

800-927-0456
Fax 800-927-2239
teamg4s@usa.g4s.com
www.cni.g4s.com

G4S is your source for industry-leading field services. We feature on-site inspections and use cutting-edge technology to help you arrive at accurate loss estimates.

Guidewire Software (Booth 1045)

Cecilia Bautista-Sablan
1001 E. Hillside Blvd.
Suite 800
Foster City, CA 94404
650-357-9100
csablan@guidewire.com
www.guidewire.com

Guidewire exists to deliver the software that P/C insurers need to adapt and succeed in a time of rapid industry change, and to ensure that every customer succeeds in the journey.

Help On Demand (Booth 604)

John Neumeier
6143 S. Willow Dr.
Suite 330
Greenwood Village, CO 80111
720-759-8135
john.neumeier@bigwavesystems.com
www.bigwavesystems.com

Our patent pending technology assigns claims to available adjusters anywhere in the world in minutes. This technology is compatible with other technology systems.

HSG | CodeBlue (Booth 1334)

Maureen Dakesian
14 E. Main St.
Springfield, OH 45502
616-258-3339
877-456-9998
maureen.dakesian@hsgcodeblue.com
www.codeblueclaims.com

CodeBlue leads the industry in restoration claims management for property and casualty; providing an end to end solution for Water Mitigation, Direct Repair and Contents.

I.D. Claims (Booth 1042)

Stephanie Glotzer
3131 St. Johns Bluff Road S.
Jacksonville, FL 32246

800-991-9097
sglotzer@inspectiondepot.com
www.inspectiondepot.com

ID Claims is the insurance adjusting division of Inspection Depot, Inc., providing support services to the Insurance Industry since 1999. Inspection Depot prides itself on its level of professionalism and thoroughness. We are dedicated to the successful completion of every program we work on, by providing a network of qualified adjusting and inspection resources throughout the country that is supported by a success driven management team. ID Claims IT and business infrastructure affords clients many opportunities, including support in desk and field adjusting, centralized data management, real time feeds and reporting, and much more. Come by our booth and talk to us about how we can help you with your claims services.

iCAT Solutions (Booth 110)

Russ Jacobs
4248 14th Avenue
Markham, ON L3R0J3
901-870-1356
888-494-4228
russjacobs@icatsoftware.com
www.icatcontents.com

Visit booth 110 to witness the industry's FASTEST NON-Salvage Valuation Service. Experience how iCAT's Modern Cloud Technology is delivering happy insureds to carriers across the nation. iCAT Solutions has revolutionized the contents claims experience with its Packout Inventory, Valuation, and contents restoration solutions.

Leak Doctor, Inc. (Booth 907)

George Surry
421 W. Robinson St.
Orlando, FL 32801
407-426-9995
Fax 407-426-9568
info@leakdoctor.com
www.leakdoctorinsurance.com

The Leak Doctor is the premier electronic leak detection and plumbing company in Central Florida providing a time tested proven protocol designed to quickly find and mitigate leaks of all kinds. This in turn, reduces the damage to the property and the subsequent average cost of restoration, thereby minimizing claim payouts.

Livegenic Inc. (Booth 405)

Arina Polyakov
601 Walnut Street
Suite 1150W
Philadelphia, PA 19106
844-548-3436
arina.polyakov@livegenic.com
www.livegenic.com

Award winning real-time collaboration platform for Insurance.

Loveland Innovations (Booth 642)

Larisa Walker
375 S. Main Street
Alpine, UT 84004
385-498-0800
larisa@lovelandinnovations.com
www.lovelandinnovations.com

Loveland Innovations offers complete Drone / UAS-based data collection and workflow processing solutions for all of your property insurance needs.

National Water (Booth 842)

Ted Nelson
9570 Regency Square Blvd.
Suite 400
Jacksonville, FL 32225

888-521-4679
tnelson@nationalwater.com
www.nationalwater.com

National Water provides water mitigation auditing services and specialty claim review based on the standards of IICRC, FEMA Guidance 13025a, proprietary algorithms, and market-based material and labor charges.

Next Gear Solutions (Booth 804)

Jean-Francois Raymond
1210 Office Park Dr.
Oxford, MS 38655
662-607-5518
866-769-7855
jf.raymond@nextgearsolutions.com
www.nextgearsolutions.com

Next Gear Solutions has been a leader in providing restoration contractors simple, mobile, and powerful solutions that transform the way they operate. Their mission is to help contractors find better ways to increase efficiency, while creating more accountability and operational transparency through the use of technology.

NGS (Booth 126)

John North
4540 Southside Blvd.
Suite 501
Jacksonville, FL 32216
844-276-2982
866-769-7855
john.north@nextgearsolutions.com
www.nextgearsolutions.com

Next Gear Solutions has been a leader in providing restoration contractors simple, mobile, and powerful solutions that transform the way they operate. Their mission is to help contractors find better ways to increase efficiency, while creating more accountability and operational transparency through the use of technology.

Octo Telematics North America (Booth 1409)

Yen To
134 Rumford Ave.
Newton, MA 02466
617-775-3665
yen.to@octotelematics.com
www.octousa.com

Octo is the number one global provider of telematics and data analytics solutions for the auto industry serving more than 100 insurance partners globally.

PILOT Flood (Booth 1227)

Thomas Adams
1055 Hillcrest Road
Mobile, AL 36695
800-345-2287
800-345-2287
Fax 251-607-7724
tjadams@pilotcat.com
www.pilotcat.com

Our dedicated flood management team welcomes you, and is excited to have you visit and tell you more about our services and how we can work for you and your clients. Since 1983, Pilot has been a trendsetter in the insurance industry. With cutting edge technology, proprietary software, experienced professionals, and a state-of- the-art training center, we continue to lead the flood industry in claims management and service. Come see us to discuss how you can leverage our strengths to best serve your customers. We look forward to seeing you!

Seibels (Booth 843)

Julie McKenna
1501 Lady Street
Columbia, SC 29201
407-562-6926
800-525-8835
julie.mckenna@seibels.com
www.seibels.com

Seibels' full-service claims organization, Seibels Claims Solutions, offers client-focused, cost-efficient BPO and TPA claims services. Seibels' claims management system is powered by Guidewire.

Simsol Software (Booth 704)

John Postava
11315 Corporate Blvd., Building 500
Suite 219
Orlando, FL 32817
407-384-8818
800-447-4676
Fax 407-384-9216
johnp@simsol.com
www.simsol.com

Simsol Software provides adjusters and insurance carriers with a complete end-to-end solution for the electronic assignment, estimating, claim documentation and data management for property claims.

Spex (Booth 809)

Peter Kruger
1062 Delaware St.
Denver, CO 80204
408-500-8045
855-773-9846
peter.kruger@spexreport.com
www.spexreport.com

Spex set out to create a property inspection platform that would revolutionize the industry. With Spex, businesses can demonstrate that they are serious about customer service, professionalism and quality inspection documentation.

SPLICE Software (Booth 1205)

Darin Reffitt
425 78 Ave. SW
Calgary, AB T2V 5K5
403-648-2790
darin@splicesoftware.com
www.splicesoftware.com

SPLICE Software delivers proactive voice messaging via phone, SMS, and Amazon Echo/Google Home. We improve the claims experience & customer satisfaction by keeping claimants informed.

Symbility (Booth 1121)

Lucy De Oliveira
900, 111 Peter Street
Toronto, ON M5V 2H1
647-775-8607
866-796-2454
Fax 416-359-1911
ldeoliveira@symbilitysolutions.com
www.symbilityproperty.com

Symbility PROPERTY™ brings smarter thinking to property insurance. The Symbility Property platform offers the best cloud-based solution to process property insurance claims. Symbility’s technology is well-architected, thin client offering with an elegant, easy-to-use GUI and robust workflow support. Symbility provides efficiency gains during the claim settlement process resulting in materials savings for insurance companies.

Travelport Hotelzon (Booth 106)

Jessica Vann
300 Galleria Parkway
Atlanta, GA 30339
404-273-1805
jessica.vann@travelporthotelzon.com
www.travelporthotelzon.com

Travelport Hotelzon provides the technology to transform the way you search, shop, and book hotels with our hotel only booking tool giving access to over 400,000 properties at your fingertips.

Virtual Claims Adjuster (Booth 805)

Ilda Cairns
2425 Matheson Blvd. East
8th Floor
Mississauga, ON L4W5K4
416-855-9317
Fax 866-232-8797
icairns@virtualclaimsadjuster.com
www.virtualclaimsadjuster.com

Virtual Claims Adjuster provides industry leading Claims Management solutions to a worldwide market. Their revolutionary web based SaaS software platform options offer clients a more effective way of handling, organizing, and managing the claims handling process via a highly intuitive and purpose driven interface. Although the core claims management features are highly effective, the real magic lies in VCA’s ability to measure market trends, performance analytics, and provide business intelligence to its clients. This has made VCA the choice of high volume CAT companies, independent adjusting firms, quality driven insurance professionals, carriers, and various government sectors across the world.

Xactware (Booth 227)

Koral Reid
1100 W. Traverse Parkway
Lehi, UT 84043
801-764-5900
800-932-9228
klreid@verisk.com
www.xactware.com

Xactware, a Verisk Insurance Solutions business, helps you estimate, analyze, track, and settle insurance claims from start to finish. Learn more at Xactware.com.


Adapting to a World of Change

Unlock a World of New Opportunities

Network with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

Change Your Perspective

Mix-and-match your course selections from fourteen educational tracks with 100 sessions taught by industry leaders to prepare you for our changing world.

Be Prepared

Prepare for any challenge that comes your way by connecting with over 300 of the industry's leading service provider organizations at the Insurance Services Expo.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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