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E.A. Renfroe & Company (Booth 321)

Don Goodin
1600 Corporate Drive
Birmingham, AL 35242
205-982-6230
800-972-8989
Fax 205-982-6239
don@earenfroe.com
www.earenfroe.com

Renfroe was established in 1994 and is recognized as an industry leader that serves the specialized needs of insurance companies and self-insured corporations during times of catastrophe and claims overload.

EagleView (Booth 1133)

Adina Schoeneman
3700 Monte VillaParkway
Suite 200
Bothell, WA 98201
585-444-2520
866-659-8439
Fax 425-368-2934
adina.schoeneman@eagleview.com
www.eagleview.com; www.pictometry.com

EagleView® is the unparalleled provider of aerial imagery, property data, and data analytics for the insurance industry, roofing businesses, energy infrastructure, and government agencies.

Eberl Claims Service (Booth 535)

Tina Lehman
3900 S. Wadsworth Blvd.
Suite 800
Lakewood, CO 80235
303-988-6286
800-827-9013
Fax 303-986-2771
tlehman@eberls.com
www.eberls.com

Eberl Claims Service offers innovative, customized and cost-effective claims adjusting solutions, including; field and desk adjusters, audit services and litigation support for both catastrophe and daily losses.

edjuster (Booth 1013)

Barry Bisset
3200 West End Avenue
Suite 500
Nashville, TN 37203
866-779-5950
866-779-5950
Fax 866-779-5951
bbisset@edjuster.com
www.edjuster.com

At edjuster, we offer quality and choice. We provide contents valuation solutions, customizable to fit the specific needs of the insurer's claims operations. Insurers have the option of combining what they feel is the best mix of outsourcing services with adjuster internal claims handling, through customized access to edjuster's contents application, e-xclaim.

EFI Global, Inc. (Booth 927)

Sharon Posey
411 N. Sam Houston Parkway
Suite 350
Houston, TX 77060
214-488-6548
800-334-0200
sposey@cl-na.com
www.efiglobal.com

EFI Global offers the widest range of  engineering, fire investigation,  failure  analysis, environmental, health and safety, and laboratory testing services available in  the industry. With more than 40 service centers and a global response team of more than 400 engineers, fire investigators and  environmental scientists, we  are  available  to respond, anytime, anywhere.

Element Materials Technology (Booth 1011)

Todd Menna
3200 S. 166th St.
New Berlin, WI 53151
262-782-6344
todd.menna@element.com
www.element.com

Element Materials Technology is an engineering laboratory specializing in Failure Analysis, Materials Testing, and Product Evaluation. We analyze a wide variety of materials including; Polymers, Composites, Metals, & Coatings. Accredited to ISO 17025 by A2LA.

Elite Consulting Services, Inc. (Booth 1044)

Joseph Wade
P.O. Box 232
Brownsburg, IN 46112
317-892-5610
Fax 317-892-5619
ecs@elitesvcs.com
www.elitesvcs.com

Elite is a consulting firm dedicated to professional cost analysis and settlement negotiation.

Emercon Construction (Booth 541)

Frank Brady
2906 E. Coronado Street
Anaheim, CA 92806
714-630-9615
800-734-9167
Fax 714-630-6071
fbrady@emercon.com
www.emercon.com

Serving Southern California as a full-service insurance restoration contractor for commercial and residential losses including structure reconstruction, contents restoration, water mitigation and mold remediation.

Encircle Inc. (Booth 737)

Paul Donald
151 Charles St. W.
Suite 100
Kitchener, ON N2G1H6
519-573-1186
Fax 519-568-7806
pdonald@encircleapp.com
www.encircleapp.com

Encircle is a leading real-time photo, video and data capture platform deployed by many P&C insurers to deliver faster cycle times, reduce expenses and improve customer satisfaction. Encircle is easy to deploy and use and is a perfect compliment to existing policy management and claims systems."

Enservio (Booth 1315)

Stephanie Sellers
117 Kendrick St.
Suite 250
Needham, MA 02494
774-254-1777
ssellers@enservio.com
www.enservio.com

Enservio, the nationwide leader in contents claims management, provides software and services to property insurance carriers and their policyholders nationwide including inventory capture, valuation, claim payments and replacement.

Enviro Clean Restore (Booth 1108)

Eric Anderson
41 W. Illiana Street
Suite 103
Orlando, FL 32806

888-231-3130
eric@ecrestore.com
www.ecrestore.com

24/7 Disaster Restoration company serving RI, MA, CT with a newly opened facility in Orlando, FL. Fire, Water, Mold, Bio-Hazard, Reconstruction, Consulting.

Envista Forensics (Booth 615)

Jennifer Gaster
111 Deer Lake Road
Suite 100
Deerfield, IL 60015
224-406-9809
888-782-3473
Fax 847-559-3010
jennifer.gaster@envistaforensics.com
www.envistaforensics.com

Envista Forensics/AREPA - global provider of Forensic Engineering, Fire & Explosion Investigation, Building Consulting, Equipment Restoration and Digital forensics. Experts in 30+ offices across North America, Latin America, Europe and Asia-Pacific. www.envistaforensics.com

Equian (Booth 610)

Sam Cooper
9390 Bunsen Parkway
Louisville, KY 40220
614-890-3581
scooper@equian.com
www.equian.com

Equian, headquartered in Indianapolis, IN, was formed through a merger in December, 2015 between Equian and Trover Solutions. The merger created a leading provider of technology-enabled, data-driven solutions ensuring accurate payments across the healthcare and property & casualty industries. To date, Equian and Trover Solutions have reviewed over $150 billion in claims for our clients. Trover Solutions has been providing Property & Casualty subrogation solutions since 1999. Equian is known for its expertise in all aspects of subrogation and our ability to provide creative solutions for our clients, but most importantly our commitment to client satisfaction. With more than 1300 dedicated professionals, Equian is a national firm, providing subrogation services to insurance companies nationwide.

Equipment & Contents Specialists, Inc. (Booth 902)

Jeff Cross
3709 Roberta Street
New Castle, IN 47362
765-591-5445
jcross@ecspecialist.com
www.ecspecialist.com

ECS provides the highest quality Equipment & Contents consulting services. ECS has over 25 years of experience assisting adjusters within the commercial/industrial claims industry.

ERS - Electronic Restoration Services (Booth 118)

Mark Shippe
12001 Levan Road
Livonia, MI 48150
330-352-8889
866-CALL-ERS
mark.shippe@ers-us.com
www.ers-us.com

Founded in 1993, ERS - Electronic Restoration Services has successfully grown our business into Electronic, Data Recovery, Document, and Art restoration services. Our quality management system is certified to ISO-9001:2008. Over the years, we have grown a strong reputation in the commercial and industrial marketplace for our optimized processes/services; which minimize business interruption and our costs are competitive and in line with insurance/contractor expectations.

eServices Co. (Booth 1105)

Matthew Conville
10 Centennial Drive
Suite 201
Peabody, MA 01960
978-531-1822
888-363-7441
mconville@eservicesco.com
www.eservicesco.com

eRisk Solutions offers a unique combination of Loss Prevention, Claims Handling, Cause & Origin and Accident Reconstruction services. Our loss prevention team works with clients to provide the necessary tools and resources to ensure best in class results for managing and reducing risk. When an accident or loss does occur, our technical investigation and claims management teams work seamlessly with our loss prevention professionals providing aggressive, cost effective claims handling with positive results.

Evans Garment Restoration, LLC (Booth 211)

Joel Lyons
1750 Transport Ave.
Memphis, TN 38116
901-396-8250
877-835-9667
Fax 844-273-2343
jlyons@evansgr.com
www.evansgr.com

Evans specializes in the restoration of clothing, textiles and soft goods, has achieved the ISO 9001 Certification, and received a US Federal Patent on its processes and compositions.

Executive Communication Systems (Booth 105)

Thomas Wilkes
1445 Donlon Street
Suite 1
Ventura, CA 93003
805-644-9525
800-644-9525
Fax 866-644-6979
sales@tvps.com
www.tvps.com

Executive Communication Systems (ECS) in Ventura, CA offer high quality dictation/transcription equipment and accessories. Dictate with hand held digital portable recorders, smartphone dictation, telephone dictation, speech recognition or via the cloud. Call (800) 644-9525, ext. 101.

Exponent (Booth 1104)

Angela Meyer
149 Commonwealth Drive
Menlo Park, CA 94025
650-688-6951
888-656-3976
Fax 650-688-7077
ameyer@exponent.com
www.exponent.com

Exponent has over 40 years of experience investigating all types of structural, geotechnical, geological, geomechanical, construction, and building problems, from major catastrophes to simple performance failures. The scientific investigation of these events provides our clients with a thorough assessment of damage, as well as expert analysis of causation to be used for purposes of retrofit, repair, claims adjustment, or litigation. Furthermore, we use our experience to help clients before failures occur, to determine the vulnerability of their facilities to damage, and to develop appropriate mitigation measures.

Emercon Construction

Frank Brady
2906 E. Coronado Street
Anaheim, CA 92806
714-630-9615
800-734-9167
Fax 714-630-6071
fbrady@emercon.com
www.emercon.com

Serving Southern California as a full-service insurance restoration contractor for commercial and residential losses including structure reconstruction, contents restoration, water mitigation and mold remediation.

Encircle Inc. (Booth 737)

Paul Donald
151 Charles St. W.
Suite 100
Kitchener, ON N2G1H6
519-573-1186
Fax 519-568-7806
pdonald@encircleapp.com
www.encircleapp.com

Encircle is a leading real-time photo, video and data capture platform deployed by many P&C insurers to deliver faster cycle times, reduce expenses and improve customer satisfaction. Encircle is easy to deploy and use and is a perfect compliment to existing policy management and claims systems."

Enservio (Booth 1315)

Stephanie Sellers
117 Kendrick St.
Suite 250
Needham, MA 02494
774-254-1777
ssellers@enservio.com
www.enservio.com

Enservio, the nationwide leader in contents claims management, provides software and services to property insurance carriers and their policyholders nationwide including inventory capture, valuation, claim payments and replacement.

Enviro Clean Restore (Booth 1108)

Eric Anderson
41 W. Illiana Street
Suite 103
Orlando, FL 32806

888-231-3130
eric@ecrestore.com
www.ecrestore.com

24/7 Disaster Restoration company serving RI, MA, CT with a newly opened facility in Orlando, FL. Fire, Water, Mold, Bio-Hazard, Reconstruction, Consulting.

Envista Forensics (Booth 615)

Jennifer Gaster
111 Deer Lake Road
Suite 100
Deerfield, IL 60015
224-406-9809
888-782-3473
Fax 847-559-3010
jennifer.gaster@envistaforensics.com
www.envistaforensics.com

Envista Forensics/AREPA - global provider of Forensic Engineering, Fire & Explosion Investigation, Building Consulting, Equipment Restoration and Digital forensics. Experts in 30+ offices across North America, Latin America, Europe and Asia-Pacific. www.envistaforensics.com

Equian (Booth 610)

Sam Cooper
9390 Bunsen Parkway
Louisville, KY 40220
614-890-3581
scooper@equian.com
www.equian.com

Equian, headquartered in Indianapolis, IN, was formed through a merger in December, 2015 between Equian and Trover Solutions. The merger created a leading provider of technology-enabled, data-driven solutions ensuring accurate payments across the healthcare and property & casualty industries. To date, Equian and Trover Solutions have reviewed over $150 billion in claims for our clients. Trover Solutions has been providing Property & Casualty subrogation solutions since 1999. Equian is known for its expertise in all aspects of subrogation and our ability to provide creative solutions for our clients, but most importantly our commitment to client satisfaction. With more than 1300 dedicated professionals, Equian is a national firm, providing subrogation services to insurance companies nationwide.

Equipment & Contents Specialists, Inc. (Booth 902)

Jeff Cross
3709 Roberta Street
New Castle, IN 47362
765-591-5445
jcross@ecspecialist.com
www.ecspecialist.com

ECS provides the highest quality Equipment & Contents consulting services. ECS has over 25 years of experience assisting adjusters within the commercial/industrial claims industry.

ERS - Electronic Restoration Services (Booth 118)

Mark Shippe
12001 Levan Road
Livonia, MI 48150
330-352-8889
866-CALL-ERS
mark.shippe@ers-us.com
www.ers-us.com

Founded in 1993, ERS - Electronic Restoration Services has successfully grown our business into Electronic, Data Recovery, Document, and Art restoration services. Our quality management system is certified to ISO-9001:2008. Over the years, we have grown a strong reputation in the commercial and industrial marketplace for our optimized processes/services; which minimize business interruption and our costs are competitive and in line with insurance/contractor expectations.

eServices Co. (Booth 1105)

Matthew Conville
10 Centennial Drive
Suite 201
Peabody, MA 01960
978-531-1822
888-363-7441
mconville@eservicesco.com
www.eservicesco.com

eRisk Solutions offers a unique combination of Loss Prevention, Claims Handling, Cause & Origin and Accident Reconstruction services. Our loss prevention team works with clients to provide the necessary tools and resources to ensure best in class results for managing and reducing risk. When an accident or loss does occur, our technical investigation and claims management teams work seamlessly with our loss prevention professionals providing aggressive, cost effective claims handling with positive results.

Evans Garment Restoration, LLC (Booth 211)

Joel Lyons
1750 Transport Ave.
Memphis, TN 38116
901-396-8250
877-835-9667
Fax 844-273-2343
jlyons@evansgr.com
www.evansgr.com

Evans specializes in the restoration of clothing, textiles and soft goods, has achieved the ISO 9001 Certification, and received a US Federal Patent on its processes and compositions.

Executive Communication Systems (Booth 105)

Thomas Wilkes
1445 Donlon Street
Suite 1
Ventura, CA 93003
805-644-9525
800-644-9525
Fax 866-644-6979
sales@tvps.com
www.tvps.com

Executive Communication Systems (ECS) in Ventura, CA offer high quality dictation/transcription equipment and accessories. Dictate with hand held digital portable recorders, smartphone dictation, telephone dictation, speech recognition or via the cloud. Call (800) 644-9525, ext. 101.

Exponent (Booth 1104)

Angela Meyer
149 Commonwealth Drive
Menlo Park, CA 94025
650-688-6951
888-656-3976
Fax 650-688-7077
ameyer@exponent.com
www.exponent.com

Exponent has over 40 years of experience investigating all types of structural, geotechnical, geological, geomechanical, construction, and building problems, from major catastrophes to simple performance failures. The scientific investigation of these events provides our clients with a thorough assessment of damage, as well as expert analysis of causation to be used for purposes of retrofit, repair, claims adjustment, or litigation. Furthermore, we use our experience to help clients before failures occur, to determine the vulnerability of their facilities to damage, and to develop appropriate mitigation measures.


Adapting to a World of Change

Unlock a World of New Opportunities

Network with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

Change Your Perspective

Mix-and-match your course selections from fourteen educational tracks with 100 sessions taught by industry leaders to prepare you for our changing world.

Be Prepared

Prepare for any challenge that comes your way by connecting with over 300 of the industry's leading service provider organizations at the Insurance Services Expo.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2018 Claims Conference.

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