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10:30 - 12:00

Bio-Hazard Losses & Recovery

Claims Handling for Construction Site Accidents

Claims with Emerging Building Technologies

Driverless Cars: Liability & Coverage Issues

Electronic Data Coverage Issues

Employee Dishonesty: Navigating the Unknown

Heavy Equipment Adjustment Challenges

Multiple Claimant Cases: Minimizing Exposure

Superstorms to Terrorism: State of Emergency

Time Element: When Disaster Strikes … Next Door

Underwriting, Claims & Agents Partnership

Use of Social Media to Investigate Claims

Waivers of Subrogation & Limitations of Liability

1:30 - 5:00

Property Case Law Developments 2017

1:30 - 3:00

Adjuster as Witness: Seven Deadly Sins

Attract, Develop & Retain Young Talent for Insurance Careers

Defending Negligent Premises Security Claims

Earthquake Damage Assessment & Repair

Emerging CGL Risks: Challenges for 2018 & Beyond

Establishing Realistic Business Income Loss Reserves

Evaluating Extensive Property Losses with Multiple Causes

Homeowner Conundrums: Issues & Analysis

Homeowners Liability Coverage: Current Trends

Leveraging Digital Info in the Claims Process

Managing Claims Operations with New Tools

Mediation: Planning for Success

Property Valuation: Insurance to Value

Recovering Payments Through Third-Party Claims

Unfair Claims Practices Act: This is Jeopardy

1:30 - 2:30

Diminished Value in Auto Claims

Effective Use of Surveillance in a Fraud Investigation

3:30 - 4:30

Diminution in Value, Cosmetic Damage & Matching

Legalized Marijuana & its Impact on Insurance Claims

3:30 - 5:00

Appraisal Clauses: A State-by-State Analysis

Avoiding Subrogation Pitfalls: A Roundtable Discussion

Biomechanics of Injury Causation: How People Get Hurt

Business Income Claims: Resolving Problems

CAT Management: Adv. Mapping Technologies/GIS

Changing Mindsets with Organizational Change

Claims Advanced Analytics & Business Intelligence

Commercial Claim Building Code Scenarios

Construction Defect Claims: CGL Coverage Issues

Craft Beverage Risk: Analysis & Adjustment

Earthquake Claims Handling Accreditation

Fire Claims Up In Smoke: The NFPA 921 Effect

Food Liability Exposures & Insurance Coverage

Foundation Engineering Design & Coverage Issues

Large Loss Management: Developing the Adjusting Team

Negotiating Strategies in Bodily Injury Claims

Resolving Difficult Claims: Strategies for Property Adjusters

Traumatic Brain Injury: Evaluating Claims

Women's Leadership in Insurance


2019 Exhibit Booths and Sponsorships are now available.
2019 Claims Conference information will be listed in the fall.

Learning with and from others in our industry. A lot of great information was exchanged among attendees in the classes. interesting to hear about what others are doing and how it is working for them. I feel like it provides a perspective on common issues, insights that is difficult to gain in any other way.

Opportunity to network with other professionals and discuss relevant topics of the day.


PLRB remains the "gold standard" for insurance industry conferences.

For my first time attending I really felt like I took away many helpful points to use.


The conference was amazing and provided top notch educational opportunities, as it always does.

The sessions I attended were relevant to my job, engaging, and well done.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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