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Keister, JD

Defending Against the “Reptile Theory”

Session Code:  0945    Session Level:  Intermediate

Curriculum: Casualty Campus

Monday 1:30 - 3:00 -- Room 104
Tuesday 3:30 - 5:00 -- Room 104

Kenneth Bunn, AIC,  AVP, Claims
Builders Mutual Insurance Co., Raleigh, NC

JD Keister, JD,  Attorney
MGC Insurance Defense, Raleigh, NC

  • Examine considerations for litigation
  • Analyze the foundations of the Reptile Theory and the teachings of Ball and Keenan
  • Compare the various ways plaintiff attorneys are putting the Reptile Theory into action across the country
  • Identify how to spot the reptile and manage a claim before suit is filed
    ** Strategize ways to effectively and efficiently defend against a reptile case during discovery

Keller, Thomas A.

Appraisal Clauses: A State-by-State Analysis

Session Code:  0625    Session Level:  Intermediate

Curriculum: Alternate Dispute Resolution

Monday 1:30 - 3:00 -- Room 200
Wednesday 8:30 - 10:00 -- Room 200

Andrew Deckert, JD,  Associate General Counsel
American Strategic Insurance, St. Petersburg, FL

Thomas A. Keller, JD,  Hiring Partner
Butler Weihmuller Katz Craig, Tampa, FL

  • Describe the appraisal provision and its general application
  • Identify the potential pitfalls and "setups" that may be used by public adjusters during the appraisal process
  • Compare how different jurisdictions interpret and apply the appraisal clause
  • Use the appraisal process to resolve claims prior to litigation

Kevlin, Anne

Consent Judgments: Insurer's Problems & Solutions

Session Code:  1065    Session Level:  Intermediate

Curriculum: Casualty Campus

Monday 3:30 - 5:00 -- Room 107
Wednesday 1:30 - 3:00 -- Room 107

Anne Kevlin, Vice President-Litigation
American Integrity Insurance, Tampa, FL

Anthony R. Zelle, JD,  Attorney
Zelle McDonough & Cohen, LLP, Boston, MA

  • Pinpoint reasons why claimants and insureds are turning to consent judgments with increasing frequency
  • Illustrate how insurers can avoid the serious threat posed by a consent judgment by heading it off before it is entered
  • Specify steps an insurer can take after a breakdown in the settlement process results in entry of a consent judgment
  • Formulate strategic options to contest the enforcement of consent judgments

King, Patricia

Customer Service: The Nature of Client Relationships

Session Code:  0715    Session Level:  Intermediate

Curriculum: General Interest

Wednesday 10:30 - 11:30 -- Room 304
Tuesday 3:30 - 4:30 -- Room 210

Shameem Awan, CPCU, AIC,  Assistant Vice President
Amica Mutual Group, Lincoln, RI

Patricia King, AIC,  Claim Director-Multiple Lines
American National P&C Group, Albany, NY

  • Review the needs and interests of both your organization and your client
  • Identify the appropriate use of technology while maintaining a personal relationship with your customer
  • Manage public and technology-driven expectations when investigating and resolving claims

Klupper, Brian

Bio-Hazard Losses & Recovery

Session Code:  0255    Session Level:  Intermediate

Curriculum: Adjusting Property

Wednesday 10:30 - 12:00 -- Room 310
Monday 3:30 - 5:00 -- Room 310

Peter P. Duncanson, Director-System Development
ServiceMaster Clean, Memphis, TN

Brian Klupper, Policies & Procedures Manager
American Family Insurance, Madison, WI

  • Describe the process of a bio-hazard loss and the impacts on family and cleaning technicians
  • Explore the potential pitfalls in clean up that result in higher cost
  • Define the safety and health precautions required by OSHA and state regulations

Kohane, Dan

Contractual Indemnity & Additional Insured Liability

Session Code:  1055    Session Level:  Intermediate

Curriculum: Casualty Campus

Tuesday 10:30 - 12:00 -- Room 200
Wednesday 1:30 - 3:00 -- Room 103

John S. Hanlon, SCLA,  Complex Claims Unit Manager
Selective Insurance Group, Branchville, NJ

Dan Kohane, JD,  Senior Partner
Hurwitz & Fine, P.C., Buffalo, NY

  • Distinguish between an insurer's obligations to those who qualify as additional insureds and those who benefit from contractual indemnity obligations
  • Evaluate how tenders of defense and indemnity should be made under both policy and trade agreement
  • Describe the protocols to be considered when tenders are received under both insurance policy and contract
  • Identify the relevant factors when sending or receiving tenders

Kostecki, Adam

CAT Management: Adv. Mapping Technologies/GIS

Session Code:  1535    Session Level:  Intermediate

Curriculum: PLRB

Monday 3:30 - 5:00 -- Room 206
Tuesday 1:30 - 3:00 -- Room 206

Adam Kostecki, Claims Officer
Amica Mutual Group, Lincoln, RI

Andrew Louchios, IT/Geospatial Specialist
PLRB, Downers Grove, IL

  • Utilize GIS technology for real-world storm and catastrophe studies
  • Analyze different GIS data sets that can assist CAT response efforts
  • Integrate GIS datasets and map services into your claims workflows
  • Conduct historical weather searches using PLRB's interactive mapping applications

Kramer, William

Ensuing Loss: When Is It Covered?

Session Code:  1365    Session Level:  Intermediate

Curriculum: Property Coverage

Monday 10:30 - 12:00 -- Room 309
Tuesday 10:30 - 12:00 -- Room 309

Thomas Casson, Zonal VP
American International Group, New York, NY

William Kramer, President
William Kramer & Associates, Avon, CT

Mindy M. Medley, JD,  Shareholder
Clausen Miller, PC, Chicago, IL

  • Determine what is an ensuing loss/resulting damage
  • Identify the various types of policy language that cover ensuing losses/resulting damage
  • Evaluate how different jurisdictions treat ensuing loss/resulting damage language
  • Decide if various ensuing losses are covered under a variety of claim scenarios

Kurdelmeier, Steve

Salvage Challenges with Commercial Property Claims

Session Code:  855    Session Level:  Advanced

Curriculum: Large Property Loss

Monday 3:30 - 5:00 -- Room 207
Tuesday 1:30 - 3:00 -- Room 202

Steve Kurdelmeier, Regional Manager
Greer & Kirby Company, Inc., Norcross, GA

Christopher E. McCoy, Sr. Executive General Adjuster
Engle Martin & Associates, Atlanta, GA

  • Review the types of large commercial property claims where salvors may be helpful
  • Describe how salvage factors into the adjustment of the claim
  • Work through various real world examples of various claims involving salvage
  • Outline other potential issues and roadblocks in dealing with salvage