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D'Alelio, Melissa M.

Superstorm Sandy: Reflecting Upon Her Teachings

Session Code:  1375    Session Level:  Intermediate

Curriculum: Property Coverage

Tuesday 8:00 - 9:30 -- Room 312
Monday 10:30 - 12:00 -- Room 306

Melissa M. D'Alelio, JD,  Principal
Robins Kaplan LLP, Boston, MA

Meredith L. Murphy, JD,  Litigation Counsel
FM Global, Johnston, RI

  • Explore property insurance policy provisions addressing "named storm," "flood," "storm surge," and the ability to stack "limits of liability"
  • Survey recent case developments and emerging coverage trends involving the applicability of these provisions to Sandy losses
  • Apply these policy provisions to complex coverage questions, analyzing factual nuances that may change the application
  • Assess methods to determine coverage for claims that involve complex flood, storm surge, named storm, and limit-stacking arguments

Dannewitz, Chad

Evolution of Collapse Coverage

Session Code:  1325    Session Level:  Intermediate

Curriculum: Property Coverage

Wednesday 10:30 - 12:00 -- Room 309
Tuesday 3:30 - 5:00 -- Room 309

Harry Allen, PE,  Structural Engineer
HRA Engineering LLC, Gurnee, IL

Chad Dannewitz, Sr. Property Supervisor
EMC Insurance Companies, Des Moines, IA

Sean O'Brien, JD,  Shareholder
Bradshaw Fowler Proctor et al, Des Moines, IA

  • Review how courts have historically interpreted collapse-related policy provisions
  • Describe the modern policy language addressing coverage for the peril of collapse
  • Examine recent cases interpreting modern collapse-related policy provisions
  • Identify engineering issues that may arise during the adjustment of a collapse-related loss

Dansdill, Lindsay

Avoiding Litigation Pitfalls in Subrogation

Session Code:  0353    Session Level:  Intermediate

Curriculum: Subrogation

Monday 10:30 - 12:00 -- Room 208
Tuesday 10:30 - 12:00 -- Room 203

Lindsay Dansdill, JD,  Attorney
Grotefeld Hoffmann, Chicago, IL

Alison Sammartano, CPCU,  Subrogation Advocate
Allstate Insurance Group, Woodridge, IL

  • Analyze the potential cost/benefits of engaging in good faith settlements before commencing litigation
  • Describe the benefits of settling with some parties pre-suit
  • Evaluate various state laws that may impede efforts to file suit against multiple defendants
  • Provide evidence to prevent dispositive motions after filing suit
    ** Identify potential benefits/pitfalls to joining a class action as a subrogating carrier

Deckert, Andrew

Appraisal Clauses: A State-by-State Analysis

Session Code:  0625    Session Level:  Intermediate

Curriculum: Alternate Dispute Resolution

Monday 1:30 - 3:00 -- Room 200
Wednesday 8:30 - 10:00 -- Room 200

Andrew Deckert, JD,  Associate General Counsel
American Strategic Insurance, St. Petersburg, FL

Thomas A. Keller, JD,  Hiring Partner
Butler Weihmuller Katz Craig, Tampa, FL

  • Describe the appraisal provision and its general application
  • Identify the potential pitfalls and "setups" that may be used by public adjusters during the appraisal process
  • Compare how different jurisdictions interpret and apply the appraisal clause
  • Use the appraisal process to resolve claims prior to litigation

Dee, Sean J.

Investigating Chemical Contamination Cases

Session Code:  0343    Session Level:  Intermediate

Curriculum: Subrogation

Monday 3:30 - 5:00 -- Room 313
Wednesday 10:30 - 12:00 -- Room 313

Sean J. Dee, PhD, PE,  Sr. Engineer-Thermal Practice
Exponent, Warrenville, IL

Michael S. Errera, JD,  Partner
Foran Glennon, Chicago, IL

  • Define investigation strategies for, and approaches to, contamination claims
  • Identify contaminants and contamination pathways in industrial processes and consumer products
  • Incorporate technical investigation findings into claim/recovery strategies
  • Investigate claim and recovery strategies
    ** Explore strengths and vulnerabilities in contamination cases through the use of case study examples

Desai, Asim K.

Bad Faith Damages in Third-Party Claims

Session Code:  0915    Session Level:  Advanced

Curriculum: Casualty Campus

Monday 3:30 - 5:00 -- Room 103
Wednesday 10:30 - 12:00 -- Room 210

Asim K. Desai, JD,  Partner
Gordon & Rees LLP, Los Angeles, CA

Kevin Willging, Executive Counsel
Travelers Companies, Hunt Valley, MD

  • Spot warning signs of bad-faith exposure in third-party contexts
  • Review emerging bad-faith issues and trends in the third-party claims
  • Identify warning signs of bad faith "set ups" by third-party claimants and develop responsive action plans

Dillon, Susan

Underwriting, Claims & Agents Partnership

Session Code:  1625    Session Level:  Intermediate

Curriculum: Underwriting

Monday 1:30 - 3:00 -- Room 202
Wednesday 8:30 - 10:00 -- Room 202

Susan Dillon, CIC,  Comm'l Lines Underwriting Mgr.
EMC Insurance Companies, Blue Ash, OH

Robert M. Milsop, Transportation/Logistics Spec.
Wolpert Insurance Agency, Worcester, MA

Greg Patterson, Sr. Claims Mgr.-Prop. & IM
Great American P&C Group, Cincinnati, OH

  • Describe the unique perspectives, skills, and motivations of underwriters and claim professionals
  • Examine various interaction points of underwriting with claims
  • Identify ways that underwriters and claims professionals can assist one another
  • Identify ways that underwriters can help bridge the gap between agents, insureds, and internal partners (products, loss control)

Donahue, Jr., Robert J.

Water Loss Documentation

Session Code:  0355    Session Level:  Intermediate

Curriculum: Adjusting Property

Tuesday 10:30 - 12:00 -- Room 312
Wednesday 1:30 - 3:00 -- Room 311

Daniel Bernazzani, PhD,  SVP Environmental Division
YOUNG & Associates, Swampscott, MA

Robert J. Donahue, Jr., AIC,  National Training Manager
VeriClaim, Inc., Roseville, CA

David G. Hooper II, Resource Mgr.-Microbiologist
Madsen, Kneppers & Associates, Chicago, IL

  • Evaluate various estimates for water damage remediation
  • Describe scoping strategies with water losses
  • Prepare accurate mitigation estimates for a variety of claims

Dorris, Tomi L.

Pill Mill Operations: Detecting & Investigating

Session Code:  0545    Session Level:  Intermediate

Curriculum: Special Investigations/Fraud

Monday 3:30 - 4:30 -- Room 204
Wednesday 8:30 - 9:30 -- Room 107

Steven A. Bodge, SCLA, CFE,  Major Case Manager
Nationwide Group, Washington, WV

Tomi L. Dorris, CFE, CIFI,  SIU Director-Midwest
Nationwide Group, Columbus, OH

  • Identify the scope of the problem caused by the overprescribing and abuse of prescription narcotics
  • Trace the connection between pill mills/drug diversion and insurance fraud
  • Identify various drug diversion schemes used by both claimants and providers
  • Recognize investigative techniques and methods to reduce losses attributed to drug diversion

Dotson, Emily K.

Geotechnical & Geologic Claims

Session Code:  295    Session Level:  Intermediate

Curriculum: Adjusting Property

Monday 10:30 - 12:00 -- Room 204
Tuesday 3:30 - 5:00 -- Room 204

Emily K. Dotson, Attorney
Resnick & Louis, P.C., Scottsdale, AZ

Robert McMichael, PE,  Geotechnical Resource Manager
Madsen, Kneppers & Associates, Phoenix, AZ

  • Recognize the various hazardous conditions that may result in a geotechnical/geologic loss (e.g., expansive soils, sinkholes, landslides, etc.)
  • Distinguish between geologic conditions and construction defects
  • Describe available repair concepts and associated costs for repairs associated with geotechnical and geologic losses
  • Identify subrogation potential early in the investigation to improve coordination between experts and subrogation counsel

Duncanson, Peter P.

Bio-Hazard Losses & Recovery

Session Code:  0255    Session Level:  Intermediate

Curriculum: Adjusting Property

Wednesday 10:30 - 12:00 -- Room 310
Monday 3:30 - 5:00 -- Room 310

Peter P. Duncanson, Director-System Development
ServiceMaster Clean, Memphis, TN

Brian Klupper, Policies & Procedures Manager
American Family Insurance, Madison, WI

  • Describe the process of a bio-hazard loss and the impacts on family and cleaning technicians
  • Explore the potential pitfalls in clean up that result in higher cost
  • Define the safety and health precautions required by OSHA and state regulations

Duval, Robert F.

NFPA 921 & 1033: Updates for Fire Investigation

Session Code:  0345    Session Level:  Intermediate

Curriculum: Adjusting Property

Monday 1:30 - 2:30 -- Room 310
Wednesday 8:30 - 9:30 -- Room 313

Robert F. Duval, New England Regional Director
National Fire Protection Assn., Quincy, MA

Michael T. Wixted, Emergency Services Specialist
National Fire Protection Assn., Quincy, MA

  • Review the basics of NFPA 921, methodology, level of certainty, and reliability
  • Describe the basics of NFPA 1033, minimum basic knowledge, and job performance requirements for fire investigators
  • Trace the history purpose of NFPA 921 & NFPA 1033
  • Explain why and how the scientific method is applied to origin and cause investigations

Dwyer, Gerald P.

Foundation Losses: Houses Built on Sand?

Session Code:  1345    Session Level:  Intermediate

Curriculum: Property Coverage

Tuesday 1:30 - 3:00 -- Room 313
Wednesday 10:30 - 12:00 -- Room 306

Gerald P. Dwyer, JD,  Partner
Robinson & Cole, LLP, Hartford, CT

Benjamin T. Irwin, PE,  Principal Consultant
Rimkus Consulting Group, Inc., King of Prussia, PA

  • Examine the competing theories relating to the source and cause of the recent and numerous crumbling concrete claims
  • Identify the complex coverage, loss measurement, and mitigation issues presented by these claims
  • Explore the responses by insurance departments, attorneys general, and the insurance industry

Dyce, Dan

Earthquake Claims Handling Accreditation

Session Code:  445    Session Level:  Advanced

Curriculum: Catastrophe

Tuesday 3:30 - 5:00 -- Room 306

Dan Dyce, CPCU, RPA,  Consultant
Dan Dyce Consulting, Sacramento, CA

  • Review the California Fair Claims Settlement Practices Regulations
  • Establish an accurate estimate of covered earthquake damage
  • Describe the appropriate level of detail and documentation needed for an earthquake damage estimate
  • Review the California Earthquake Claims Mediation Program
    This session is a companion session to "Earthquake Damage Assessment & Repair: Residential" or “Earthquake Damage Assessment & Repair: Commercial.” Attendees can earn their California Earthquake Claims Handling Accreditation certificate after attending this session plus either the residential or commercial session mentioned above.

Dykstra, Jay

Hail Damage to Light HVAC Losses

Session Code:  0285    Session Level:  Intermediate

Curriculum: Adjusting Property

Tuesday 1:30 - 3:00 -- Room 208
Wednesday 1:30 - 3:00 -- Room 208

Jay Dykstra, Sr. Learning Facilitator
Travelers Companies, Windsor, CT

Matt Livingston, Vendor Programs & Education
HVAC Investigators LLC, Charlotte, NC

  • Identify the specific components of light commercial and residential HVAC systems that can be damaged by hail
  • Evaluate the impact and extent of damages that accompany hail losses
  • Review the hierarchy of repairs that can restore hail-damaged HVAC systems to pre-loss condition
  • Describe the role that regulatory requirements play in HVAC repairs and replacements