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Carmel, Rina

Torts in Cyberspace: Coverage Issues, Part 2

Session Code:  1088    Session Level:  Intermediate

Curriculum: Casualty Campus

Monday 1:30 - 3:00 -- Room 107
Tuesday 3:30 - 5:00 -- Room 107

Rina Carmel, JD,  Attorney
Zelle McDonough & Cohen, LLP, Los Angeles, CA

  • Define the elements of cybertorts, including cyberdisparagement, cyberbulling, and cyberrevenge
  • Analyze coverage under CGL and homeowners policies for cybertorts
  • Evaluate coverage for allegations against insured parents for negligent supervision of their minor children who commit cybertorts
  • Compare methods to properly investigate cybertort claims to investigating traditional tort claims

Cason, Neal

Handling The Large Commercial Fraud Case

Session Code:  0865    Session Level:  Advanced

Curriculum: Large Property Loss

Tuesday 8:00 - 9:30 -- Room 306
Wednesday 3:30 - 5:00 -- Room 306

Neal Cason, CPA,  Partner
Matson Driscoll & Damico, LLP, Atlanta, GA

Frederick Ferrand, JD,  Partner
Swift Currie, Atlanta, GA

Timothy Simpson, Property Unit Manager
York Risk Services Group, Columbus, OH

  • Identify areas of potential fraud in large commercial losses in the submission of the claim
  • Apply investigative techniques to determine whether the claim is fraudulent
  • Explore ways to overcome the insured's attempts to conceal fraud
  • Describe appropriate measures and strategies when fraud is identified

Casson, Thomas

Ensuing Loss: When Is It Covered?

Session Code:  1365    Session Level:  Intermediate

Curriculum: Property Coverage

Monday 10:30 - 12:00 -- Room 309
Tuesday 10:30 - 12:00 -- Room 309

Thomas Casson, Zonal VP
American International Group, New York, NY

William Kramer, President
William Kramer & Associates, Avon, CT

Mindy M. Medley, JD,  Shareholder
Clausen Miller, PC, Chicago, IL

  • Determine what is an ensuing loss/resulting damage
  • Identify the various types of policy language that cover ensuing losses/resulting damage
  • Evaluate how different jurisdictions treat ensuing loss/resulting damage language
  • Decide if various ensuing losses are covered under a variety of claim scenarios

Castellon, Ulises

Adjuster as Witness: Seven Deadly Sins

Session Code:  0705    Session Level:  Intermediate

Curriculum: General Interest

Monday 10:30 - 12:00 -- Room 302
Tuesday 1:30 - 3:00 -- Room 302

Ulises Castellon, CPCU, RPA,  Chief Operating Officer
Fire Cause Analysis, Berkeley, CA

Douglas K. Wood, JD,  Partner
Morris Polich & Purdy, LLP, San Francisco, CA

  • Review the seven deadly sins of insurance professional testimony and ways to avoid them!
  • Identify common lawyer tricks and testimony traps
  • Master a witness tool for each lawyer trick and trap
  • Tell the truth effectively, even under fire!

Caswell, Thomas B.

Cyber Risks: Trends & Exposures

Session Code:  1475    Session Level:  Intermediate

Curriculum: Technology

Tuesday 8:00 - 9:30 -- Room 204
Wednesday 1:30 - 3:00 -- Room 306

Thomas B. Caswell, JD,  Partner
Zelle LLP, Minneapolis, MN

David Llorens, Director
RSM, Houston, TX

  • Identify the trends in hacking activity
  • Describe the evolving cyber exposures faced by different industries
  • Explore the advances in ethical hacking, penetration testing and other methods of protection

Cavallo, Christian A.

Ride & House Sharing: Liability Coverage

Session Code:  925    Session Level:  Intermediate

Curriculum: Casualty Campus

Monday 1:30 - 3:00 -- Room 103
Tuesday 3:30 - 5:00 -- Room 103

Christian A. Cavallo, Esq,  Partner
Goldberg Segalla, Newark, NJ

  • Describe trends toward sharing rides and homes
  • Identify relevant auto and homeowners liability insurance coverage provisions
  • Illustrate liability exposures and assess insurance coverage issues
  • Survey legislation and regulations affecting various sharing activities

Cavanagh, Susan

Employee Engagement: Strategies for Success

Session Code:  1255    Session Level:  Intermediate

Curriculum: Adjusting Property

Tuesday 1:30 - 3:00 -- Room 304
Wednesday 1:30 - 3:00 -- Room 204

Susan Cavanagh, AVP-Claims
Western National Insurance, Edina, MN

Lisa Horn, CPCU, AIM, AIC,  Director-Claim Technology
Western National Insurance, Edina, MN

  • Explore behaviors that indicate an employee’s level of engagement
  • Describe motivational methods that bring out the best in employees and encourage teamwork
  • Discover collaborative career development techniques to retain employees for the long haul
  • Examine practical approaches for building and maintaining engagement momentum

Chapnick, Michele

Enforcing Policy Duties in a Claims Investigation

Session Code:  0275    Session Level:  Intermediate

Curriculum: Adjusting Property

Monday 3:30 - 5:00 -- Room 202
Tuesday 10:30 - 12:00 -- Room 202

Michele Chapnick, JD,  Shareholder
Gregory & Meyer, P.C., Troy, MI

Kathy London, CPCU,  Sr. Claims Resolution Spec.
Liberty Mutual Insurance, Montgomeryville, PA

  • Review the principal tenets of policy duties including the origins, authority, and purpose of policy duties
  • Explore specific policy duties to evaluate the proper use, timing and scope
  • Identify ways that policy duties can be used tactically to assist a claims adjustment and investigation
  • Analyze unique issues, scenarios, and problems surrounding policy duties

Chin, James

Mitigation of Time Element Losses

Session Code:  1135    Session Level:  Intermediate

Curriculum: Commercial Time Element Losses

Tuesday 10:30 - 12:00 -- Room 104
Wednesday 1:30 - 3:00 -- Room 207

James Chin, JD,  Attorney
Carlton Fields, Atlanta, GA

Glenn Ricciardelli, CPA,  Partner
Matson Driscoll & Damico, LLP, Boston, MA

Joe Slane, Executive Vice President, SLG
Engle Martin & Associates, King of Prussia, PA

  • Identify mitigation strategies under various claim scenarios from the perspective of the policyholder and insurance carrier
  • Describe how business income and extra expense coverage responds to potential loss mitigation activity, the differences between pure extra expense and expense to reduce loss, and any potential limitations in recovery under the coverages that may be in force
  • Evaluate potential coverage limitations under various loss scenarios, pertinent case law, and potential legal precedents

Columbia, Vince

Medicare Appeal Process & Recent Developments

Session Code:  1089    Session Level:  Intermediate

Curriculum: Casualty Campus

Monday 1:30 - 3:00 -- Room 203
Tuesday 8:00 - 9:30 -- Room 309

Vince Columbia, Claim Center General Counselor
Travelers Companies, Hartford, CT

Amelia Lafley, Claims Medicare Specialist
Enumclaw Insurance Group, Enumclaw, WA

  • Describe the Medicare Appeal Process and learn how to prepare an effective appeal
  • Identify the roles of the Benefits Coordination & Recovery Center (BCRC) and Commercial Repayment Center (CRC)
  • Learn how to effectively communicate with BCRC and CRC
  • Review recent case law developments, including those involving Medicare Advantage Plan

Connor, Michael F.

Large Commercial Roof Claims: Complex Issues

Session Code:  835    Session Level:  Advanced

Curriculum: Large Property Loss

Tuesday 10:30 - 12:00 -- Room 210
Wednesday 1:30 - 3:00 -- Room 210

Richard Booker, RPA, AIC,  Executive General Adjuster
VeriClaim, Inc., Flowood, MS

Michael F. Connor, PE,  Sr. Forensic Engineer
Unified Investigations, Hendersonville, TN

David Schifani, Partner
YOUNG & Associates, Germantown, TN

  • Identify potential damages to a commercial metal building roof, interior, personal property, and inventory resulting from a weather-related overload condition
  • Evaluate the loss and resolve claim disputes by skillfully using experts
  • Effectively adjust personal property loss with large inventory salvage when the insured decides what is damaged and what can be sold as salvage