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Adams, Bill

Fort McMurray Fire Loss: Lessons Learned

Session Code:  0825    Session Level:  Intermediate

Curriculum: Large Property Loss

Monday 1:30 - 3:00 -- Room 204
Tuesday 3:30 - 5:00 -- Room 310

Bill Adams, VP-Western & Pacific
Insurance Bureau of Canada, Edmonton, AB

David McGown, SVP-Strategic Initiatives
Insurance Bureau of Canada, Toronto, ON

  • Review the major challenges in adjusting widespread losses associated with the Fort McMurray fires
  • Explore opportunities for collaboration with public entities, responding groups, and other insurers
  • Identify options for response, stabilization, and rebuilding associated with this large scale catastrophe
  • Evaluate lessons learned from the Fort McMurray fire losses

Allen, Harry

Evolution of Collapse Coverage

Session Code:  1325    Session Level:  Intermediate

Curriculum: Property Coverage

Wednesday 10:30 - 12:00 -- Room 309
Tuesday 3:30 - 5:00 -- Room 309

Harry Allen, PE,  Structural Engineer
HRA Engineering LLC, Gurnee, IL

Chad Dannewitz, Sr. Property Supervisor
EMC Insurance Companies, Des Moines, IA

Sean O'Brien, JD,  Shareholder
Bradshaw Fowler Proctor et al, Des Moines, IA

  • Review how courts have historically interpreted collapse-related policy provisions
  • Describe the modern policy language addressing coverage for the peril of collapse
  • Examine recent cases interpreting modern collapse-related policy provisions
  • Identify engineering issues that may arise during the adjustment of a collapse-related loss

Antonellis, Anthony

Diminution in Value, Cosmetic Damage & Matching

Session Code:  1315    Session Level:  Intermediate

Curriculum: Property Coverage

Tuesday 1:30 - 2:30 -- Room 309
Wednesday 3:30 - 4:30 -- Room 210

Anthony Antonellis, JD,  Attorney
Sloane and Walsh, LLP, Boston, MA

William Lamb, CPCU,  Manager, Property Claims
Norfolk & Dedham Group, Dedham, MA

  • Identify diminution in value and cosmetic damage issues in residential and commercial property losses
  • Evaluate the policy language upon which proponents maintain a basis for coverage and provide examples of policy language directly limiting coverage for diminution in value and cosmetic damage claims.
  • Describe recent developments in case law throughout the nation
  • Outline recent trends and distinctions amongst different jurisdictions

Awan, Shameem

Customer Service: The Nature of Client Relationships

Session Code:  0715    Session Level:  Intermediate

Curriculum: General Interest

Wednesday 10:30 - 11:30 -- Room 304
Tuesday 3:30 - 4:30 -- Room 210

Shameem Awan, CPCU, AIC,  Assistant Vice President
Amica Mutual Group, Lincoln, RI

Patricia King, AIC,  Claim Director-Multiple Lines
American National P&C Group, Albany, NY

  • Review the needs and interests of both your organization and your client
  • Identify the appropriate use of technology while maintaining a personal relationship with your customer
  • Manage public and technology-driven expectations when investigating and resolving claims

Aylward, Michael F.

A Question of Intent

Session Code:  0910    Session Level:  Intermediate

Curriculum: Casualty Campus

Tuesday 8:00 - 9:30 -- Room 101
Wednesday 10:30 - 12:00 -- Room 101

Michael F. Aylward, JD,  Partner
Morrison Mahoney LLP, Boston, MA

Erica Mecler Caron, JD,  HO Legal-Coverage Unit
Liberty Mutual Insurance, Boston, MA

  • Identify key policy terms limiting coverage for intentional acts
  • Describe approaches courts have taken for finding coverage
  • Analyze case examples illustrating strategies for pursuing and limiting coverage
  • Defend and reserve rights against intentional acts claims